Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Engineering Program Manager

Company: American IT Systems

Location: Austin, TX

Posted Sep 03, 2025

Direct experience working with cross-functional teams, engineering leadership, technical teams and individual contributors. Knowledge with GenAI / AI Agents.

Associate Analyst - Master Data

Company: Energy Transfer Partners

Location: Dallas, TX

Posted Sep 03, 2025

This position will be responsible for customer and vendor master data analysis for the Business Partner Support team. Assist with annual W9 Project.

Environmental Services (EVS) Technician - PRN Days | San Antonio Med Center Rehab

Company: PAM Health Warm Springs Rehabilitation Hospital of San Antonio

Location: San Antonio, TX

Posted Sep 04, 2025

If you’re looking for a schedule that fits your lifestyle, check out PAM Health. Employee Bonus Referral Program $$$.

Staff Pharmacist

Company: Oakdell Compounding Pharmacy

Location: San Antonio, TX

Posted Sep 04, 2025

A. Valid and active pharmacist license in corresponding state. Establishes and maintains pharmacy policies, procedures, requirements, and standards in…

(Part-Time) Data Analyst

Company: Texas Regional Physicians

Location: Houston, TX

Posted Sep 04, 2025

This role is ideal for someone who is highly organized, comfortable working with Excel and reporting tools, and interested in learning healthcare data workflows…

Journeyman Electrician - DFW Local

Company: Cummings Electrical

Location: Fort Worth, TX

Posted Sep 04, 2025

Read blueprints (mechanical, layout/on-line drawings). Troubleshoot electrical systems (equipment, devices, conduit wires). Boot and tool purchase assistance.

Associate Analyst, Falcon Complete - San Antonio (Hybrid)

Company: CrowdStrike

Location: San Antonio, TX

Posted Sep 03, 2025

Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.

Graphic Designer - TG

Company: Topgolf Callaway Brands Corp.

Location: Dallas, TX

Posted Sep 03, 2025

2+ Years of creative experience in the Graphic Design field is required (Required). Hands-on design of marketing materials: including brochures, website banners…

Digital Experience Specialist

Company: BioBridge Global

Location: San Antonio, TX

Posted Sep 03, 2025

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Python, AI Developer

Company: Infosys

Location: Richardson, TX

Posted Sep 04, 2025

Knowledge in DevOps processes and tools. Bachelor’s degree or foreign equivalent required from an accredited institution.

Project Controls Analyst

Company: DEPCOM Power

Location: Houston, TX

Posted Sep 04, 2025

Exposure to field operations or construction environments. Assist in improving field productivity tracking processes. Travel to project sites as needed.

Mazak Lathe/Mill Programmer - Operator - Shift Lead

Company: Drilformance

Location: Houston, TX

Posted Sep 03, 2025

Must be able to select, align, and use cutting tools, attachments, large boring bars and materials on machines. Experience in machining oilfield products.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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