Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Pharmacist

Company: Cardinal Health

Location: Stafford, TX

Posted Aug 28, 2025

Active pharmacy license(s) in state of residence as well as state of original licensure. Coordinates access to medications according to facility policy and…

Lead Java Developer (Hybrid)

Company: Resolution Technologies

Location: Plano, TX

Posted Aug 28, 2025

Develop technical models/design for assigned components. Design and develop quality, proficient and well documented technical solutions that satisfy business…

Injection Mold Supervisor

Company: Seoyon E-Hwa Texas Inc.

Location: Hutto, TX

Posted Aug 28, 2025

Assist in identifying mechanical, hydraulic, and electrical issues on injection molding machines and coordinate with the maintenance department to ensure proper…

Commercial Plumbing Foreman

Company: Allstate Plumbing Heat & Air

Location: Round Rock, TX

Posted Aug 28, 2025

General Qualifications: *Current Journeyman/Journeywoman license is Required *Valid Texas Drivers License - Required *Previous applicable work experience…

UI/UX Designer

Company: Futurex

Location: Bulverde, TX

Posted Aug 28, 2025

Communicate design ideas and rationale effectively to both technical and non-technical team members. Bachelor’s degree in a relevant field (e.g., HCI, Graphic…

Sales Associate

Company: Massage Envy

Location: Austin, TX

Posted Aug 28, 2025

Provide outstanding customer service by greeting clients, scheduling appointments, and answering questions. Convert guests to members and book future services…

Cybersecurity Analyst-Threat & Vulnerability Management

Company: The Emery Company

Location: Houston, TX

Posted Aug 28, 2025

The selected contractor will support key cybersecurity initiatives including SIEM operations, automation, incident response processes, and integration of…

Furniture Sales Consultant

Company: Havertys Furniture Companies

Location: Austin, TX

Posted Aug 28, 2025

Substantial associate discount on our quality merchandise. Reinforce customer selections and assist in completing the look of their rooms.

Quality Engineering Manager, Engineering

Company: Liberty Mutual

Location: Plano, TX

Posted Aug 28, 2025

Define and implement fitness functions, quality gates, and assurance areas throughout the SDLC (requirements, design, build, test, implementation, operations).

Marketing/Business Development Coordinator

Company: Huitt-Zollars

Location: Houston, TX

Posted Aug 28, 2025

Partner with communications/marketing team members to develop content for communication channels, including website, social media, and intranet that ensures…

Non-Profit Client Associate

Company: GA Group Houston

Location: Houston, TX

Posted Aug 28, 2025

Work closely with Non-Profit Client Associate team members to develop creative outreach strategies and continuously improve campaign performance.

Special Education Teacher (Elementary)

Company: Great Hearts Texas

Location: San Antonio, TX

Posted Aug 28, 2025

Knowledge of local, state, and federal regulations and policies affecting special education. Through consultation, resource, inclusion, and co-teaching models,…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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