Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Statutory Accountant

Company: First National Title Insurance Company

Location: Plano, TX

Posted Aug 26, 2025

Complete state premium tax returns and statistical reporting. This role offers the opportunity to work with complex financial data, develop expertise in…

Senior Cloud DevOps Engineer

Company: CACI

Location: San Antonio, TX

Posted Aug 26, 2025

Develop and assist with architecting custom solutions with code, tools, and cloud services Perform deep-level troubleshooting of cloud services, various tools,…

Data Scientist

Company: Chevron

Location: Houston, TX

Posted Aug 26, 2025

Ability to engage business and technical experts at all organizational levels and assess opportunities to apply data science analytics to improve their…

Project Manager, Experiential Graphic Design

Company: DLR Group

Location: Dallas, TX

Posted Aug 26, 2025

Bachelor's degree in graphic design, Business, or a related field. This role is ideal for someone passionate about creating meaningful, engaging environments…

EVS Technician

Company: St. David's Medical Center

Location: Austin, TX

Posted Aug 26, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). You will complete daily cleaning of patient rooms, discharge rooms,…

Welder

Company: MGR Workforce

Location: Dallas, TX

Posted Aug 26, 2025

Read and interpret blueprints, schematics, and technical drawings to determine welding requirements. Fabricate and assemble sheet metal and structural steel…

Supervisor Environmental Services - Days - Medical Center

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Aug 26, 2025

Ensures own career discussions occur with appropriate management. Ensures department process for room cleaning and inspections are followed, with the goal of…

Skilled Construction Laborer

Company: Follis Construction Inc.

Location: La Porte, TX

Posted Aug 26, 2025

Follis Construction Inc. is a leading design-build general contractor with over 40 years of experience in building construction.

Retail Cosmetics Sales Associate - Trend Beauty, Memorial City - Part Time

Company: Macy’s

Location: Houston, TX

Posted Aug 26, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

Commissioning Electrician

Company: Superior Skilled Trades

Location: Austin, TX

Posted Aug 26, 2025

Must possess a valid electrician's license or certification where applicable. Utilize hand tools and power tools effectively to complete electrical…

Industrial Painter/Blaster

Company: Tomball Controls

Location: Von Ormy, TX

Posted Aug 26, 2025

Knowledges of a wide array of painting tools. Maintaining technical equipment for the job and ensuring that they are in working order.

Senior Software Engineer (FinTech Start-up )

Company: Rise Technical Recruitment Limited

Location: Austin, TX

Posted Aug 26, 2025

The team's code-agnostic (languages are tools to get the job done). You'll have the opportunity to build with modern technologies across payment platforms,…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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