Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

COMMERCIAL HVAC & REFRIGERATION SERVICE TECHNICIAN

Company: Silver State Refrigeration & HVAC

Location: Houston, TX

Posted Oct 20, 2025

Driver’s license must be registered in the state that you will be working in. Must own your own tools to perform the job. Install and repair system components.

Data Scientist

Company: Caterpillar

Location: Irving, TX

Posted Oct 21, 2025

Passion for technology and a desire to learn and grow in the field of data science. Programming Languages: knowledge of basic concepts and capabilities of…

Software Engineer

Company: Crane Worldwide Logistics LLC

Location: Houston, TX

Posted Oct 20, 2025

Bachelor’s degree in Computer Science, Information Systems, or a related technical field—or equivalent hands-on experience.

Graphic Designer

Company: Futurex

Location: Bulverde, TX

Posted Oct 20, 2025

Develop visually engaging graphics for various purposes, including marketing collateral and assets (datasheets, eBooks, whitepapers, infographics, solution…

SEMI-SKILLED LABORER

Company: City of Houston, TX

Location: Houston, TX

Posted Oct 20, 2025

Must have a valid Texas Class C driver's license and comply with the City of Houston's policy on driving. No special knowledge of any subject area or technical…

OAG - Enterprise Information Security | Cybersecurity Analyst V | 26-0086

Company: OFFICE OF THE ATTORNEY GENERAL

Location: Austin, TX

Posted Oct 20, 2025

Experience: 10 years of full-time experience working in the following (or closely related) fields: Cybersecurity operations or incident response; threat…

Software Developer

Company: Oracle

Location: Austin, TX

Posted Oct 21, 2025

As a member of the software engineering division, apply knowledge of software architecture to perform tasks associated with developing, debugging, or designing…

Sr. Manufacturing Engineer

Company: Advanced Micro Devices, Inc

Location: Sunset Valley, TX

Posted Oct 21, 2025

Support failure analysis for production components, assemblies, and field returns. Lead engineering meetings and manage cross-functional technical projects.

Licensed Journeyman Commercial service Electrician

Company: ITG

Location: Austin, TX

Posted Oct 20, 2025

Valid electrician's license or certification as required by state regulations. Familiarity with various hand tools and power tools used in electrical work.

Data Analyst - Maximo (Houston, TX) - Hybrid

Company: Enbridge Contingent Talent Community

Location: Houston, TX

Posted Oct 20, 2025

Train users on automated data entry, reporting tools, and best practices for maintaining data quality. Ability to communicate technical information effectively…

Install Tech - Water Filtration Plumbing AUS

Company: PurAgain Water

Location: Austin, TX

Posted Oct 20, 2025

Own a reliable truck or van and have tools for the job. Perform professional installation of water filtration systems in customer homes.

Appeals Pharmacist

Company: UnitedHealthcare

Location: Richardson, TX

Posted Oct 20, 2025

Active, unrestricted Pharmacist license in your state of residence. 1+ years of experience using online clinical references and accessing professional (clinical…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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