Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Client Services & Adminstrative Assistant

Company: Call-Light, LLC

Location: Austin, TX

Posted Aug 20, 2025

Provide administrative support: calendar management, data entry, invoicing support. Tech-savvy: comfortable with Google Workspace, scheduling tools, and task/…

Data Analytics Associate - Part-time

Company: Baylor College of Medicine

Location: Houston, TX

Posted Aug 20, 2025

Fluent with data and data structures from various sources; able to conduct quality control, query, analyze, and report results to answer relevant research…

Janitorial Support Driver (Hotshot)

Company: ABM Industries

Location: Irving, TX

Posted Aug 20, 2025

Must have a valid driver's license of at least one year, with a clean driving record, and at least 21 years of age. Here are some key responsibilities:

Ansible Developer with Python

Company: DTCC

Location: Dallas, TX

Posted Aug 20, 2025

Design, develop, maintain, and support Infrastructure as Code (IaC) solutions and CI/CD pipelines that enable continuous integration, automated provisioning,…

Cyber Threat Detection Analyst

Company: Verizon

Location: Irving, TX

Posted Aug 20, 2025

This role will work closely with key cross-functional stakeholders to develop and utilize proactive and mitigating measures to detect and respond to potential…

Janitorial Support Driver (Hotshot)

Company: ABM Industries

Location: Dallas-Fort Worth, TX

Posted Aug 20, 2025

Must have a valid driver's license of at least one year, with a clean driving record, and at least 21 years of age. Here are some key responsibilities:

Accountant I (Business Services) Revenue Accountant Austin, TX

Company: Texas Alcoholic Beverage Commission

Location: Austin, TX

Posted Aug 20, 2025

GENERAL DESCRIPTION: Performs entry-level and technical accounting support work. May assist with auditing and approving field receiving reports, invoices, and…

Client Relations Associate

Company: Wireless Houston

Location: Jersey Village, TX

Posted Aug 20, 2025

Work with leadership to refine sales strategies based on customer satisfaction feedback. Interest in the wireless industry and eagerness to learn about the…

Resolution Specialist - VR Developer Support

Company: Concentrix

Location: Austin, TX

Posted Aug 20, 2025

The Developer Resolution Support Specialist engages with customers through inbound and outbound calls and/or online channels.

Tax Manager

Company: PK TAX LLC

Location: Dallas, TX

Posted Aug 20, 2025

Oversee the preparation and filing of federal, state, and local tax returns. Develop and implement tax strategies that align with client goals, including estate…

Associate Accountant - Accounts Payable

Company: Marathon Petroleum Company LP

Location: San Antonio, TX

Posted Aug 20, 2025

Bachelor’s degree in Accounting, Finance, or related field. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to…

Machinist

Company: StandardAero

Location: San Antonio, TX

Posted Aug 20, 2025

Thorough knowledge of manufacturing, tool design, fabrication methods and processes, metallurgy and heat treating. Build an Aviation Career You’re Proud Of.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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