Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Press Brake Operator

Company: HYRD

Location: San Antonio, TX

Posted Aug 19, 2025

Ability to read blueprints and use measuring tools. Set up/operate press brake and adjust tooling. Seeking an experienced Press Brake Operator to set up, run,…

HVAC Service Technician

Company: Be Cool A/C & Heating

Location: Houston, TX

Posted Aug 19, 2025

Valid driver’s license and clean driving record. EPA certification and relevant technical qualifications. Perform maintenance and repairs of HVAC systems.

Pharmacist

Company: Skagit Regional Health

Location: Arlington, TX

Posted Aug 19, 2025

Additional duties include answering the telephone in a timely manner, promptly responding to messages and consults, and performing all steps of medication…

Electrical Helper

Company: Locke Technical Services

Location: Houston, TX

Posted Aug 19, 2025

If you are passionate about electrical work and eager to learn from experienced professionals in the field, we encourage you to apply for this exciting…

Carpenter

Company: InProduction

Location: Dallas, TX

Posted Aug 19, 2025

Proficient in using electrical and manual equipment and measurement tools (powered saws, hammers, rulers etc.). Willingness to follow safety guidelines always.

Structural Welder

Company: New Tech Global

Location: Houston, TX

Posted Aug 19, 2025

Read and interpret drawings allowing manufacturing to build to the design intent. Technical training or advanced education in a relevant vocational field.

Strategic Data Analyst IV - STR Division - Austin, TX

Company: Texas Department of Transportation

Location: Austin, TX

Posted Aug 19, 2025

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle. Serves as a liaison and division contact in area of…

Registered Nurse - Women's Veteran Program Nurse Manager - Recruitment/Relocation Incentive

Company: US Veterans Health Administration

Location: Dallas, TX

Posted Aug 19, 2025

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the…

Skilled Laborer/Operator

Company: Bauer Foundation Corp

Location: Austin, TX

Posted Aug 19, 2025

Visual acuity, depth perception and color discrimination consistent with that required of DOT medical certification. High School diploma or equivalent required.

Sales Associate/Logistics

Company: Royal Lane Logistics

Location: San Antonio, TX

Posted Aug 19, 2025

Use CRM tools to track leads and sales activity. Generate and follow up on leads. Support sales and account management in logistics/freight.

Graphic Designer

Company: Jenny Beauty Supply

Location: Dallas, TX

Posted Aug 19, 2025

A portfolio showcasing a range of graphic design projects demonstrating creativity and technical proficiency is required.

Environmental Services Technician

Company: Skagit Regional Health

Location: Arlington, TX

Posted Aug 19, 2025

Seeks out ways to create an outstanding experience for guests and staff. Follows safety standards to ensure personal safety as well as safety of guests and…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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