Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Gate Supervisor

Company: State Fair of Texas

Location: Dallas, TX

Posted Aug 19, 2025

Moving short and long distances to access office supplies, meet guests, perform duties within Fairgrounds, etc. Past management experience is desirable.

Senior Cyber Threat Analyst

Company: PayPal

Location: Austin, TX

Posted Aug 19, 2025

Proven ability to communicate complex technical concepts to non-technical audiences. We enable consumers to exchange funds more safely with merchants using a…

Community Marketing and Leadership Trainee

Company: Elevate Advertising Group

Location: San Antonio, TX

Posted Aug 19, 2025

Unlimited income potential with incentives and bonuses. Outgoing personalities who enjoy face-to-face conversations. Help set up and take down events.

Director, Major Gifts

Company: MD Anderson

Location: Houston, TX

Posted Aug 19, 2025

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age,…

Welder

Company: Rotating Machinery Svcs Inc

Location: South Houston, TX

Posted Aug 18, 2025

Post High School degree in welding related field is a plus. The goal was to provide turbomachinery operators with unparalleled service based on established…

Associate Director, Planned Giving

Company: MD Anderson

Location: Houston, TX

Posted Aug 19, 2025

Gift officer will develop networks, engage in cross-functional activities to deliver on stakeholder engagement. Consultation with Critical Evaluation (20%).

Assistant Project Manager

Company: Cumming Group

Location: Richardson, TX

Posted Aug 19, 2025

Education: Bachelor's Degree in Construction Management, Architecture, a related field, or equivalent field experience. Short and long-term disability.

Painter

Company: The Legacy Senior Communities

Location: Dallas, TX

Posted Aug 19, 2025

Must have basic technical knowledge and mechanical ability to perform routine maintenance and repair on mechanical and electrical equipment and possess a basic…

Senior Accountant - 25% domestic travel

Company: 360 Professional Alliance, Inc.

Location: Houston, TX

Posted Aug 18, 2025

Strong knowledge of financial concepts such as accrual accounting, cash flow analysis, and financial management. Corporate accounting: 3 years (Required).

Customer Service Representative II

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 18, 2025

If you need login assistance or technical support call 855-524-5627. If yes, this position is subject to random drug testing and if a promotional position,…

Sr Analyst, Strategic Sourcing

Company: PayPal

Location: Austin, TX

Posted Aug 19, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Software Engineering and Programming Specialist

Company: Baylor College of Medicine

Location: Houston, TX

Posted Aug 18, 2025

Continues education in computer science and information technology in order to propose and implement state-of-the-art concepts and technical solutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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