Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Project Manager, Learning Experience

Company: SailPoint

Location: Austin, TX

Posted Aug 12, 2025

Familiarity with curriculum development technologies and tools (i.e. LMS platforms), learning analytics, and training impact measurement.

Senior Generative AI Specialist

Company: NTT DATA

Location: Irving, TX

Posted Aug 12, 2025

Industry certification in Python or in the field of Data science. Provide technical leadership and oversight to developers engaged in Python, model integration…

Communications Manager - Arts

Company: University of Houston

Location: Houston, TX

Posted Aug 12, 2025

Bachelor's degree in Communications, Public Relations, Journalism, English, Marketing or related field. Develop and manage compelling content across web, print,…

Assistant Marketing Manager

Company: Travel + Leisure Co.

Location: San Antonio, TX

Posted Aug 12, 2025

Ability to recruit, train and develop employees. Maintain total site marketing penetration standards set by management. High School Diploma, GED, or equivalent.

Substitute Teacher - Losoya, TX

Company: Kokua Education

Location: Losoya, TX

Posted Aug 12, 2025

Ability to pass state & federal background checks. Minimum of 48 college credit hours. Out-of-pocket costs will be reimbursed after 10 teaching assignments.

Director of Accounting-Controller

Company: Confidential

Location: Round Rock, TX

Posted Aug 12, 2025

We are looking for a proactive, results-oriented professional with a blend of technical expertise, leadership ability, and client-focused skills.

Chiller Technician

Company: Critical Rental Solutions

Location: Dallas, TX

Posted Aug 12, 2025

Troubleshoot and repair all electrical and mechanical components of HVAC equipment. Must be able to diagnose, troubleshoot, and repair commercial / industrial…

Associate Business Analyst (ALDP)

Company: Peak6

Location: Austin, TX

Posted Aug 12, 2025

The Associate Business Analyst will interact with the company’s leaders by driving analysis, projects, and specific tasks relevant to their department.

Enforcement Clinical Consultant

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Aug 12, 2025

Applies analytical and critical thinking skills using the Issue, Rule, Application and Conclusion (IRAC) method in the review of state certification violations…

Security Officer IV

Company: Texas Health and Human Services Commission

Location: San Antonio, TX

Posted Aug 12, 2025

Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure.

Fleet & Financial Data Consultant

Company: Caterpillar

Location: Irving, TX

Posted Aug 12, 2025

The role will support the Rental Strategy through management of rental fleet reporting process, provide timely and accurate data analysis for our Field and…

Marketing Manager

Company: CasaBella Furniture

Location: San Antonio, TX

Posted Aug 12, 2025

Expertise in digital marketing strategies including performance marketing, multichannel approaches, and analytics tools such as Google AdWords.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages