Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Retail Sales - Domain Northside

Company: Nordstrom Inc

Location: Austin, TX

Posted Aug 08, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media). A day in the life….

Construction Laborer

Company: Mercantil Personell

Location: San Antonio, TX

Posted Aug 08, 2025

Familiarity with construction materials and tools. As a key member of our construction crew, you will be responsible for performing manual labor tasks to…

HVAC Service Technician

Company: Service Wizard

Location: Austin, TX

Posted Aug 08, 2025

Licenses: Valid HVAC technician license and driver’s license. Tools: Use hand and power tools to diagnose, repair, and maintain HVAC components.

Security Guard - Telecom Site - Multiple Shifts

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 08, 2025

A valid driver's license will be required for driving positions only. A valid guard card or license is preferred. CPR and first aid certification is preferred.

Retail Sales - Women's Apparel - Barton Creek Square Mall

Company: Nordstrom Inc

Location: Austin, TX

Posted Aug 08, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media). A day in the life….

Customer Service & Operations Coordinator

Company: Taco Crew Management LLC

Location: Austin, TX

Posted Aug 08, 2025

The ideal candidate will handle customer calls, coordinate service schedules, bill clients, conduct cold calls to potential clients, and effectively communicate…

Senior AWS Cloud Solutions Architect

Company: Lorien

Location: Live Oak, TX

Posted Aug 08, 2025

Provide technical leadership in AWS tools such as Kubernetes, EKS, and Lambda. Design and implement scalable, secure cloud solutions aligned with DoD technical…

REVENUE ACCOUNTANT

Company: Creative Financial Staffing

Location: Austin, TX

Posted Aug 08, 2025

Prepare price volume analysis fluctuation analysis by asset. Assist with technical accounting memorandums. Manage application of ASC 606 to customer contracts;…

Physician Assistant

Company: Texas Pain Partners

Location: San Antonio, TX

Posted Aug 08, 2025

This position requires frequent sitting, walking, standing, reading, seeing, speaking, hearing, listening, organizing, interpreting data and information,…

Customer Experience Representative

Company: N&S Wireless Services

Location: Round Rock, TX

Posted Aug 08, 2025

As the Customer Experience Representative, you will be the direct point of contact for customers, managing both relationship support and sales growth in the…

IT Project Manager

Company: HTC Global

Location: Austin, TX

Posted Aug 08, 2025

PMP or similar project management certification. Working onsite several days a week in Austin, TX and working remotely from home several days a week on a high-…

Seeking a Customer Service Representative at VCA Katy Trail

Company: VCA Animal Hospitals

Location: Dallas, TX

Posted Aug 08, 2025

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k),…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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