Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Business Analyst I

Company: Travis County

Location: Austin, TX

Posted Oct 15, 2025

May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Environmental Field Subconsultant (Phase I ESA / PCA) TX

Company: Blew & Associates, P.A.

Location: Dallas, TX

Posted Oct 15, 2025

Ability to travel to job sites to perform field inspections. Bachelor's degree in Environmental Science, Engineering, Architecture, or related field (not…

Machine Operator - Night Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Oct 15, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

Data Analyst, Digital Transformation

Company: Acrisure Innovation

Location: Austin, TX

Posted Oct 15, 2025

As a Data Analyst you will be partnering with a cross-functional team to deliver insightful analysis and strategic recommendations to both technical and non-…

Experienced HVAC Service Technician – Home Dispatch, Steady Work

Company: Reliant AC

Location: Dallas-Fort Worth, TX

Posted Oct 15, 2025

Valid driver’s license and clean driving record. Troubleshoot electrical/mechanical issues and ensure safe, efficient operation. What We’re Looking For*.

Customer Service Associate (Farmers Branch, Texas)

Company: Rocket Mortgage

Location: Farmers Branch, TX

Posted Oct 15, 2025

Answer 40-50 inbound and outbound calls daily using our dialer system. The Company provides reasonable accommodations to qualified individuals with disabilities…

Cloud Solutions Architect

Company: Hyve Managed Hosting

Location: Austin, TX

Posted Oct 15, 2025

Hands-on knowledge of virtualization and infrastructure platforms (e.g. VMware, Redhat, storage technologies, network design) as well as public cloud provider(s…

Director of Brand & Creative Strategy

Company: PMG

Location: Dallas, TX

Posted Oct 15, 2025

8+ years of experience in strategy or a related discipline, with a bachelor's degree or equivalent work experience.

Project Manager

Company: Motor Controls Inc

Location: Dallas, TX

Posted Oct 15, 2025

Use and continually develop leadership skills. Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and…

Salesforce Developer

Company: City of Plano, Texas

Location: Plano, TX

Posted Oct 15, 2025

Design and develop custom user interfaces using Visualforce, Lightning Pages, and Lightning Web Components (LWC). Up to three weeks of paid vacation.

HVAC Technician Chiller Experience

Company: Talent Solutions Group

Location: San Antonio, TX

Posted Oct 15, 2025

Technical expertise in troubleshooting and repairing commercial HVAC systems, including controls, electrical, and mechanical components.

Senior Fullstack Gen AI Engineer

Company: Toyota

Location: Plano, TX

Posted Oct 15, 2025

Strong ability to articulate technical solutions, trade-offs, and system behavior to both technical and non-technical stakeholders.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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