Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Business Intelligence Analyst

Company: Sock Club

Location: Austin, TX

Posted Aug 01, 2025

Data Democratization (70% of role): Train non-technical teams to build their own reports and analyses in Sigma. High user adoption rates of self-service tools.

Senior Linux Systems and Automation Engineer

Company: General Dynamics Mission Systems, Inc

Location: San Antonio, TX

Posted Aug 02, 2025

Proficiency in systems engineering concepts and tools. Engage in research and data analysis to choose the best standards and tools for system development.

SEMI - SKILLED LABORER

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 01, 2025

Must have a valid Texas Class C driver's license and comply with the City of Houston's policy on driving. No special knowledge of any subject area or technical…

Veterinary Client Service Representative

Company: Acorn Hill Animal Hospital

Location: San Antonio, TX

Posted Aug 01, 2025

Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments. Answer phones, schedule appointments, and obtain all…

Concrete Carpenter

Company: Texas Sterling Construction

Location: San Antonio, TX

Posted Aug 01, 2025

2-5 years of experience in concrete carpentry and pouring concrete. Constructing built-in-place or prefabricated wooden and/or metal forms according to…

Data Analyst & Developer

Company: UST Global

Location: Plano, TX

Posted Aug 02, 2025

Hands-on experience in business intelligence tools like Tableau, along with Python programming for data processing and automation.

STAFF ANALYST (VISUAL DESIGNER)

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 01, 2025

Proficiency in PowerPoint, social media tools, graphic design (example: Canva), website editing (example: WordPress); Respect – We listen and care.

Unarmed Security Officer * FLEX ON CALL* EULESS/ARLINGTON

Company: Clarion Security Llc

Location: Dallas, TX

Posted Aug 01, 2025

Obtain, hold, and maintain a Valid guard card/license, as required in the state for which you are applying. Work in various environments such as cold weather,…

Armed Security Officer III

Company: Walden Security

Location: Dallas, TX

Posted Aug 01, 2025

Texas L3 commissioned security license (unexpired). High School diploma or General Education Degree (GED). Minimum of 18 years of age.

Technical Project Manager

Company: Texas Association Of County Officials

Location: Austin, TX

Posted Aug 01, 2025

Bachelor's degree in a relevant field such as Computer Science, Information Systems, or a related discipline, OR equivalent practical experience and…

Sr. Project Testing Manager - Telecom domain

Company: Infosys

Location: Richardson, TX

Posted Aug 02, 2025

Drive the adoption and optimization of test automation frameworks and tools. Experience with test automation tools and frameworks.

SEMI-SKILLED LABORER

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 01, 2025

Must have a valid Texas Class C driver's license and comply with the City of Houston's policy on driving. No special knowledge of any subject area or technical…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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