Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Analyst, Identity Management

Company: Concentra

Location: Addison, TX

Posted Aug 01, 2025

Provide technical support and training to end-users regarding IAM-related processes and tools. Collaborating with cross-functional teams to design and implement…

HVAC Selling Technician

Company: Tempo Air

Location: Irving, TX

Posted Jul 31, 2025

Operate hand tools, power tools, gauges and measuring equipment to perform service of the unit. Ability to competently use a variety of gauges, meters,…

Mold Technician

Company: Novolex

Location: Lancaster, TX

Posted Aug 01, 2025

To start up new tools, document and develop process sheets. Assist action teams and increase awareness of awareness of continuous improvement to the technical…

Afterschool Security Guard - Weekley

Company: YMCA OF GREATER HOUSTON

Location: Houston, TX

Posted Aug 01, 2025

Nurturing-To care for, support, and help develop through encouragement. CPR and First Aid certified. Professional licensed Law Enforcement Officer to protect…

Marketing Assistant

Company: Labatt Food Service

Location: San Antonio, TX

Posted Jul 31, 2025

The Marketing Assistant will assist Category Managers with all initiatives including, meeting coordination, vendor relations and communications, program…

GenAI Data Scientist, Senior

Company: Deloitte

Location: San Antonio, TX

Posted Aug 01, 2025

The team consults and executes on a wide range of initiatives involving process and tool development and implementation including training development,…

Retail Sales Associate, Verge Mobile, a T-Mobile Authorized Retailer - Round Rock, TX

Company: Verge Mobile – a T-Mobile Premium Partner

Location: Round Rock, TX

Posted Aug 01, 2025

You’ll grow your knowledge every day, with full support and training to help you sharpen your skills and prepare for your next steps.

Search Marketing & Data Specialist

Company: University Health

Location: San Antonio, TX

Posted Aug 01, 2025

Bachelor’s degree in marketing, communications, information technology, data analytics or related field required.

Mid-Level Accountants

Company: Financial Additions

Location: Dallas, TX

Posted Aug 01, 2025

Experience in account, cash, and balance sheet reconciliations. Account reconciliations and provide analysis as warranted.

Nurse III

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Aug 01, 2025

Reviews internal policies for compliance with federal and state regulations and recommends policy and procedure updates. Full Time/Part Time: Full time.

Security Officer - FT/Evenings - Medical Center

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Aug 01, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

Specialty Clinical Staff Pharmacist

Company: UT Southwestern

Location: Dallas, TX

Posted Aug 01, 2025

Eligible for licensure by Texas State Board of Pharmacy (TSBP) is required upon hire and Texas license with TSBP within 30 days of date of hire.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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