Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Information Security Analyst

Company: Quorum Business Solutions

Location: Houston, TX

Posted Mar 28, 2025

2-5 years of hands-on experience in information security, IT security operations, or a related field. Experience with vulnerability management, including…

Lead Rust Engineer

Company: Travoom

Location: Austin, TX

Posted Mar 27, 2025

Participating in the full Software Development Lifecycle (SDLC): requirements, design, coding, testing (unit, integration, end-to-end), and release.

Senior Information Security Analyst

Company: Quorum Software

Location: Houston, TX

Posted Mar 29, 2025

2-5 years of hands-on experience in information security, IT security operations, or a related field. Experience with vulnerability management, including…

Graphics Designer/Photography - Mid Level: Multimedia Production

Company: NetImpact Strategies

Location: Fort Sam Houston, TX

Posted Mar 29, 2025

Troubleshoot technical issues related to multimedia production equipment and software. Proficiency in industry-standard design and editing software such as…

Graphics Designer/Photography - Mid Level: Photography and Videography

Company: NetImpact Strategies

Location: Fort Sam Houston, TX

Posted Mar 29, 2025

Managing and executing technical aspects of live streaming on social media, including equipment setup and camera operation.

Software Engineer

Company: KBR

Location: Houston, TX

Posted Mar 28, 2025

Bachelor’s degree in biomedical, software, electrical, or mechanical engineering or a related field. The ABF utilizes motion analysis systems, force sensing…

Lead Azure Engineer

Company: Forward Air

Location: Dallas, TX

Posted Mar 27, 2025

Excellent communication skills, both written and verbal, with the ability to interact with technical and non-technical stakeholders.

Field Service & Sales Technician

Company: Vivint Smart Home

Location: Dallas, TX

Posted Mar 27, 2025

Clean driving record and valid license. Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction,…

Certified Registered Nurse Anesthetist- 25K Sign on Bonus

Company: UT Southwestern

Location: Dallas, TX

Posted Mar 27, 2025

Weekend calls offered as extra-income opportunities. Weekday calls assigned quarterly, averaging to 1 call shift per month. Paid Time Off, available day one.

Graphics Designer/Photography -Mid Level: Video Illustrations

Company: NetImpact Strategies

Location: Fort Sam Houston, TX

Posted Mar 29, 2025

Manage and maintain multimedia equipment, troubleshoot technical issues, recommend purchases, and coordinate video productions while ensuring project timelines…

Graphics Designer/Photography - Mid Level: Photography and Videography

Company: NetImpact Strategies

Location: Fort Sam Houston, TX

Posted Mar 29, 2025

Provide and design graphics, photography, videography services, and produce multimedia projects, including video editing with sound and voice-over integration.

Senior Graphics Designer/Photography: Photography and Videography

Company: NetImpact Strategies

Location: Fort Sam Houston, TX

Posted Mar 29, 2025

Provide and design graphics, photography, and videography services, including video production and editing with sound and voice-over integration.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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