Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Digital Testing & Personalization Specialist

Company: Kendra Scott

Location: Austin, TX

Posted Feb 08, 2025

View Details Apply on The Muse

Senior Applied Scientist - Legal Tech

Company: Thomson Reuters

Location: Frisco, TX

Posted Feb 08, 2025

View Details Apply on The Muse

Chief Engineer

Company:

Location: Austin, TX

Posted Feb 08, 2025

View Details Apply on The Muse

Team Manager

Company:

Location: Richland Hills, TX

Posted Feb 08, 2025

View Details Apply on The Muse

Manufacturing Systems Engineer

Company: Schneider Electric

Location: El Paso, TX

Posted Feb 08, 2025

View Details Apply on The Muse

Sr. Forensic Malware Analyst

Company: BRS

Location: San Antonio, TX

Posted Feb 08, 2025

Generate forensic reports and synopses presenting complex technical processes and findings clearly and concisely to technical and non‐technical.

View Details Apply on SimplyHired

Pharmacy Intern

Company: CVS Health

Location: Lewisville, TX

Posted Feb 08, 2025

View Details Apply on The Muse

Store Associate

Company: CVS Health

Location: Austin, TX

Posted Feb 08, 2025

View Details Apply on The Muse

Delivery Driver

Company:

Location: Long Branch, TX

Posted Feb 08, 2025

View Details Apply on The Muse

MEAT/CLERK

Company: Kroger

Location: Arlington, TX

Posted Feb 08, 2025

View Details Apply on The Muse

Pharmacy Technician

Company: CVS Health

Location: Houston, TX

Posted Feb 08, 2025

View Details Apply on The Muse

High Speed Analog/Mixed-Signal IC Design Engineer

Company: Apple

Location: Austin, TX

Posted Feb 08, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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