Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Compliance Analyst Lead - Information Technology and Artificial Intelligence

Company: Corebridge Financial

Location: Houston, TX

Posted Oct 03, 2025

Assist in design and regulatory implementation efforts of new regulations, including assessment of criticality and complexity of the implementation work Act as…

Senior Accountant

Company: Forward Air

Location: Dallas, TX

Posted Oct 03, 2025

Certification: Certified Public Accountant (CPA) certification preferred. They collaborate with accounting leadership and stakeholders from different…

Middle School Math Instructor (TX Teacher Licensure Support Provided)

Company: University Instructors, LLC

Location: Sunset Valley, TX

Posted Oct 03, 2025

\*\*Candidates that hold a bachelor’s degree from a regionally accredited institution in ANY field to be eligible to take part in this opportunity.

Data Analyst

Company: DataArt

Location: Dallas, TX

Posted Oct 03, 2025

In this role, you will work closely with data engineering and leadership teams to analyze complex data sets, develop dashboards, and identify key cost drivers.

Senior Accountant

Company: Aero Star Aviation

Location: Dallas, TX

Posted Oct 03, 2025

A master's degree or CPA certification (or in process) will be an added advantage but not required. Bachelor’s degree in accounting, Finance, or related field.

Plumbing Manager

Company: Confidential

Location: San Antonio, TX

Posted Oct 03, 2025

*Drive the Plumbing department sales through training and development of the field technicians.*. *Have an understanding of general Plumbing design with an…

Systems Analyst 3

Company: Cayuse Holdings

Location: Austin, TX

Posted Oct 03, 2025

Bachelor's degree in data science, Computer Science, Information Systems, Business Analytics, or a related field. Must be able to pass a background check.

Finish Carpenter

Company: Innovations Carpentry

Location: Dallas, TX

Posted Oct 03, 2025

Ability to read and interpret blueprints and technical drawings. At _Innovations Carpentry_, we treat every project as if it were our own.

Insurance Licensing Specialist

Company: TriSource

Location: Houston, TX

Posted Oct 03, 2025

Conduct outbound calls to follow up on applications and provide updates to clients. Assist with data entry tasks related to licensing applications and renewals.

Chef de Cuisine

Company: Moderna Bar and Pizzeria

Location: Austin, TX

Posted Oct 03, 2025

Food safety certification (ServSafe Manager or equivalent). Deep understanding of food cost, labor cost, and P&L impact.

Sr. Metal Decorator Technician

Company: Vulcan Packaging

Location: Austin, TX

Posted Oct 03, 2025

Strong mechanical aptitude; confident with both hand and power tools. Forklift/scissor lift certification a plus. Can Making: 5 years (Required).

Staff Accountant

Company: Forward Air

Location: Dallas, TX

Posted Oct 03, 2025

Education: Bachelor’s degree in accounting from an accredited college or university. Prepare weekly reporting for assigned client groups.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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