Technical Support Jobs in Austin, TX

Positions 94,269 Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Finance Manager

Company: RTX

Location: Allen, TX

Posted Feb 06, 2025

View Details Apply on The Muse

Software Engineer

Company: JPMorgan Chase

Location: Plano, TX

Posted Feb 06, 2025

View Details Apply on The Muse

Node.js Lead Developer with Angular, AWS

Company: Infosys

Location: Plano, TX

Posted Feb 06, 2025

View Details Apply on The Muse

Asset Based Lending, Operations Manager

Company: Capital One

Location: Plano, TX

Posted Feb 06, 2025

View Details Apply on The Muse

Sr. Business Operations Analyst (Starlink)

Company: SpaceX

Location: Lockhart, TX

Posted Feb 06, 2025

View Details Apply on The Muse

Data Center Systems Power Architect

Company: Apple

Location: Austin, TX

Posted Feb 06, 2025

View Details Apply on The Muse

Medical Assistant WellMed North Fielder

Company: UnitedHealth Group

Location: Arlington, TX

Posted Feb 06, 2025

View Details Apply on The Muse

District Support Pharmacist Part-Time

Company: CVS Health

Location: Laredo, TX

Posted Feb 06, 2025

View Details Apply on The Muse

Warehouse and Facilities Manager - KDP

Company: Aramark

Location: Dallas, TX

Posted Feb 06, 2025

View Details Apply on The Muse

Operations Manager - Sortation Center - Houston, TX

Company: Target

Location: Houston, TX

Posted Feb 06, 2025

View Details Apply on The Muse

Registered Nurse

Company: Pain Specialist of America LLC

Location: Austin, TX

Posted Feb 06, 2025

Evidence of current ACLS certification; or certification within six months of hire. Evidence of current BLS certification. Ability to lift twenty (20) pounds.

View Details Apply on SimplyHired

Seasonal Retail Sales Associate - Westgate Village

Company: Gap Inc.

Location: Amarillo, TX

Posted Feb 06, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

Related Pages

All Technical Support Jobs 1,247 jobs All Jobs in Austin, TX 23,740 jobs Technical Support in Remote 258,894 jobs Technical Support in Other US Location 216,827 jobs Technical Support in New York City, NY 57,641 jobs Technical Support in Multiple Locations 52,370 jobs Technical Support in USA 46,038 jobs Technical Support in Washington DC 35,140 jobs Travel in Austin, TX 80,106 jobs Full Time in Austin, TX 46,687 jobs Retirement Plan in Austin, TX 43,124 jobs 401(K) in Austin, TX 40,782 jobs Health Insurance in Austin, TX 37,875 jobs Life Insurance in Austin, TX 35,743 jobs

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