Technical Support Jobs in Chicago, IL

60,646 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

2026 Corporate Analyst Development Program - Summer Analyst (Chicago)

Company: JPMorganChase

Location: Chicago, IL

Posted Jul 02, 2025

Students interested in front office, external customer/client interactions, or software engineering will not have their needs met within this program.

Reading and Math Teacher

Company: Catapult Learning

Location: Chicago, IL

Posted Jul 02, 2025

We foster your well-being-health, financial, and work-life-to help you succeed and thrive. Bachelor's degree from an accredited university or college.

Senior IT Compliance Analyst

Company: Amrize

Location: Chicago, IL

Posted Jul 02, 2025

Ability to clearly articulate compliance requirements and gather necessary information from both technical and non-technical teams.

Senior Manager, Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Jul 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3221)

Company: Target

Location: Chicago, IL

Posted Jul 02, 2025

Greet and service guests as you complete workload with minimal guest disruption. Follow processes accurately with attention to detail, monitor own progress and…

Armed Security Officer - 33463

Company: Harvard Protection Services, LLC

Location: Chicago, IL

Posted Jul 02, 2025

Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, and guests. Answer all phones in a professional manner.

Personal Chef

Company: Shef

Location: Chicago, IL

Posted Jul 02, 2025

_Cook from your preferred kitchen, set your own schedule, & turn your passion into your paycheck with Shef!_. Shef’s culinary specialist works closely with you…

Senior Lead Software Engineer, Full Stack

Company: Capital One

Location: Chicago, IL

Posted Jul 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Ravenswood Studio, Overhire Carpenter

Company: Ravenswood Studio

Location: Lincolnwood, IL

Posted Jul 02, 2025

Provide personal hand tools, cordless power tools, layout tools, and appropriate tool storage. Relevant degree/diploma, professional certification, or…

Director of Culinary Innovation- Chicagoland Area

Company: Whitsons Culinary Group

Location: Berkeley, IL

Posted Jul 01, 2025

Culinary degree or certification from an accredited culinary program. Culinary degree or certification from accredited Culinary Institute.

Registered Nurse in OBT Pediatrics

Company: Loyola University Health System

Location: Oakbrook Terrace, IL

Posted Jul 02, 2025

Certification reimbursement (up to 1 certification). Develops and implements individualized care plans based on these assessments.

Early Childhood Education Teacher

Company: Illinois Action For Children

Location: Matteson, IL

Posted Jul 01, 2025

Bachelor's Degree in Early Childhood Education (or related field): A strong foundation in education is key. Generous PTO – first year - 23 days, the second year…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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