Technical Support Jobs in Chicago, IL

60,646 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Career Educator at CDLC of Westmont

Company: KinderCare Learning Companies

Location: Downers Grove, IL

Posted Feb 08, 2025

View Details Apply on The Muse
staffing agency contract travel

Travel Respiratory Therapist - $1,851 per week

Company: MedPro Healthcare Allied Staffing

Location: East Chicago, Indiana

Posted Feb 09, 2025

View Details Apply on healthecareers.com
hospital part time full time

Travel Nurse RN - ICU - Intensive Care Unit - $2,134 per week

Company: Supplemental Health Care

Location: Chicago, Illinois

Posted Feb 09, 2025

View Details Apply on healthecareers.com

Veterinarian

Company: Banfield Pet Hospital

Location: Mount Prospect, IL

Posted Feb 08, 2025

View Details Apply on The Muse

Sales Leader

Company: CN

Location: Homewood, IL

Posted Feb 08, 2025

View Details Apply on The Muse
staffing agency contract travel

Travel Respiratory Therapist - $1,146 per week

Company: MedPro Healthcare Allied Staffing

Location: Chicago, Illinois

Posted Feb 09, 2025

View Details Apply on healthecareers.com

Verizon Sales Consultant

Company:

Location: Chicago, IL

Posted Feb 08, 2025

View Details Apply on The Muse
hospital contract travel

Travel Nurse RN - Med Surg - $1,979 per week

Company: Advantis Medical

Location: Chicago, Illinois

Posted Feb 08, 2025

View Details Apply on healthecareers.com

Patient Care Technician

Company: DaVita

Location: Edwardsville, IL

Posted Feb 08, 2025

View Details Apply on The Muse
staffing agency travel life insurance

Travel Nurse RN - Pediatrics - $2,834 per week

Company: Protouch Staffing

Location: Chicago, Illinois

Posted Feb 09, 2025

View Details Apply on healthecareers.com

Assistant Manager - Randall Square S/C

Company: Gap Inc.

Location: St. Charles, IL

Posted Feb 08, 2025

View Details Apply on The Muse

BCG Platinion | Senior MarTech IT Architect

Company: Boston Consulting Group

Location: Chicago, IL

Posted Feb 09, 2025

Bachelor’s degree in information technology, marketing, business administration, computer science, information systems, or system controls & engineering or a…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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