Technical Support Jobs in Chicago, IL

60,648 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Senior Business Development Manager Parking

Company:

Location: Hoffman Estates, IL

Posted Feb 06, 2025

View Details Apply on The Muse
staffing agency travel life insurance

Travel Nurse RN - Pediatric PCU - Progressive Care Unit - $2,886 per week

Company: Protouch Staffing

Location: Chicago, Illinois

Posted Feb 05, 2025

View Details Apply on healthecareers.com

Senior Business Development Manager Parking

Company:

Location: Park Ridge, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Registered Nurse- Night Shift

Company: Alden Lincoln Park Rehabilitation and Health Care Center

Location: Chicago, IL

Posted Feb 06, 2025

Must possess a current, unencumbered license to practice as an RN in the State of Illinois and/or Wisconsin. Plan, develop, organize, implement, evaluate, and…

View Details Apply on SimplyHired

Shift Supervisor Trainee

Company: CVS Health

Location: Atlanta, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Scrum Master

Company: Discover

Location: Riverwoods, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Territory Manager - Commercial

Company: Lowe's Home Improvement

Location: Naperville, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Executive Director, Utilization Management Center of Excellence

Company: CVS Health

Location: Chicago, IL

Posted Feb 06, 2025

View Details Apply on The Muse
travel 401(k) life insurance

Travel Radiology Technologist - $2,304 per week

Company: American Traveler

Location: Chicago, Illinois

Posted Feb 05, 2025

View Details Apply on healthecareers.com

Principal Business Strategy

Company: Discover

Location: Riverwoods, IL

Posted Feb 06, 2025

View Details Apply on The Muse
hospital contract travel

Travel Nurse RN - Long Term Acute Care - $2,243 per week

Company: Vibra Travels

Location: East Chicago, Indiana

Posted Feb 05, 2025

View Details Apply on healthecareers.com

Application Engineer (Quality)

Company: Discover

Location: Riverwoods, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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