Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Vice President - Segment Sales (North America)

Company: Eaton

Location: Chicago, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Insurance Marketing Lead

Company: TransUnion

Location: Chicago, IL

Posted Jan 25, 2025

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Passionate about precision medicine AI to impact clinical care Connects an entire ecosystem of real-world evidence

Quality Engineering Summer Analyst

Company: Tempus AI

Location: Chicago, IL

Posted Jan 25, 2025

Tempus, a company passionate about precision medicine and advancing healthcare, is seeking a highly qualified undergraduate Quality Engineering Summer Analyst for the summer of 2025. The intern will work on comprehensive projects, collaborate with teams, and gain professional development. The anticipated projects include participating in issue management processes, supporting customer health authority audits, assisting with lab-developed test and medical device development, and assisting with documentation updates. Qualifications include pursuing a Bachelor's degree in Engineering or Science, a 3.0 GPA or higher, knowledge of statistical analysis, and strong communication and computer skills. The internship will be a hybrid onsite/remote, 8-10 weeks long, starting in early June and running through August. A competitive hourly wage and relocation bonus will be provided.

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Injection Molding Setup Technician: 12 Hour 2-2-3 Night Shift with a 15% Differential. Sign-on Bonus Opportunity

Company: Jabil

Location: Gurnee, IL

Posted Jan 25, 2025

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Sr Labor & Employment Attorney

Company: Here Technologies

Location: Chicago, IL

Posted Jan 25, 2025

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Director - Cyber Resiliency and Technology Debt

Company: Eaton

Location: Chicago, IL

Posted Jan 25, 2025

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Energy Sales Retail Associate

Company: Sunrun

Location: Naperville, IL

Posted Jan 25, 2025

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Veterinary Assistant- Chicago South Loop

Company: Banfield Pet Hospital

Location: Chicago, IL

Posted Jan 25, 2025

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Principal Industrial Engineer/Continuous Improvement Lead (Onsite)

Company: RTX

Location: Rockford, IL

Posted Jan 25, 2025

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Senior Manager, Tax

Company: West Monroe

Location: Chicago, IL

Posted Jan 25, 2025

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Insurance Agent (Base salary + Uncapped commissions)

Company: Comparion Insurance Agency

Location: Lisle, IL

Posted Jan 25, 2025

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Senior Architect - Data Engineering and Analytics

Company: West Monroe

Location: Chicago, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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