Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Experience Designer Specialist

Company: Ahold Delhaize USA

Location: Chicago, IL

Posted Jan 25, 2025

Ahold Delhaize USA, a division of a global food retailer, is seeking a talented designer to join their Experience Design team. The ideal candidate will be a collaborative and customer-focused designer with at least 1 year of experience in ecommerce or digital agency. The role involves applying user-centered design methods, conducting remote user research, and collaborating with cross-functional teams to deliver a consistent and cohesive user experience. The company offers a flexible hybrid work schedule and competitive salary range of $79,280 - $118,920.

Principal Compliance Tester

Company: Discover

Location: Chicago, IL

Posted Jan 25, 2025

Discover is offering a job opportunity for a Compliance Officer with a base pay ranging from $91,000 to $153,400. The role involves verifying compliance with regulations, managing the compliance department, and executing control testing. The company values diversity and inclusion, and offers a competitive total compensation package including benefits like paid parental leave, 401k plan, and education assistance. The job requires a Bachelor's degree in Business Administration, Finance, Law, or related field, and 6+ years of experience in Compliance, Financial Services, Risk, or BSAAML.

Shift Supervisor Trainee

Company: CVS Health

Location: Chicago, IL

Posted Jan 25, 2025

Senior Associate, Portfolio Management

Company: Bisnow Media

Location: Chicago, IL

Posted Jan 25, 2025

The text describes a Senior Associate position in the Portfolio Management team of a successful investment advisor, SelectLeaders Client. The company, with over $20 billion in assets, focuses on long-term private equity investments in real estate operating companies (REOCs) across industrial, residential, and retail sectors. The role involves valuing, tracking, analyzing, and reporting on the existing operating portfolio, contributing to strategic decision-making. The ideal candidate should have 4-9 years of experience in commercial real estate valuation, strong quantitative analysis skills, and proficiency in Argus Enterprise and Excel. The position offers a competitive salary range of $105k-$175k, a target bonus of 15-20%, and opportunities for learning, development, and impactful work.

Shift Supervisor Trainee

Company: CVS Health

Location: North Riverside, IL

Posted Jan 25, 2025

(USA) Member Team Lead

Company: Walmart

Location: Gurnee, IL

Posted Jan 25, 2025

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Rockford, IL

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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