Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

DAIRY/CLERK

Company: Kroger

Location: Glendale Heights, IL

Posted Jan 24, 2025

The job description outlines a customer service role at Mariano's, a grocery store chain in the Chicago Metro area. The position involves creating a positive customer experience, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key responsibilities include promoting trust and respect, gaining product knowledge, offering samples, maintaining product freshness, and adhering to food safety regulations. The role also involves managing conflicts, practicing preventive maintenance, and reporting safety risks. Qualifications include retail experience, stress management, effective communication, and basic math skills. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Grocery Clerk

Company: Kroger

Location: Freeport, IL

Posted Jan 24, 2025

MEAT/CLERK

Company: Kroger

Location: Park Ridge, IL

Posted Jan 24, 2025

MEAT/CLERK

Company: Kroger

Location: Aurora, IL

Posted Jan 24, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

GROCERY-NITE/CLERK

Company: Kroger

Location: Peoria, IL

Posted Jan 24, 2025

The job description involves providing excellent customer service in a safe and clean environment, treating customers and employees fairly, and promoting an inclusive work culture. Responsibilities include maintaining a professional demeanor, responding to customer inquiries courteously, following company policies, unloading trucks, stocking shelves, and manually attaching price labels. The role requires reading codes, operating pallet-jacks, and performing essential functions with or without reasonable accommodation. Previous relevant experience is desired. The company, a leading grocer with nearly 2,800 stores, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Bakery/Deli Clerk

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Oak Park, IL

Posted Jan 24, 2025

Outsourced Accounting Internship- Summer 2025

Company: Wipfli

Location: Chicago, IL

Posted Jan 24, 2025

Wipfli is an inclusive firm that values diversity and provides opportunities for growth and development. They offer a positive work environment with flexible schedules, mental wellness initiatives, and training programs. The role involves assisting with payroll and accounting client projects, preparing reports, and communicating with clients and team members. The position is a paid internship, and Wipfli is committed to fair and competitive compensation. They offer benefits such as paid sick leave and remote work options.

PRODUCE/CLERK

Company: Kroger

Location: Ottawa, IL

Posted Jan 24, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling friendly behavior, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness of merchandise. The role requires effective communication, stress management, and a food handler's permit. Previous retail experience is desired. The company, a large grocer, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Bakery/Deli Clerk

Company: Kroger

Location: Ottawa, IL

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness and correct portion sizes, and promoting a safe and clean environment. The role involves assisting in reaching sales and profit goals, demonstrating company values, and providing excellent customer service. Qualifications include customer service skills, stress management, effective communication, basic math, and the ability to obtain a food handler's permit. Previous bakery or retail experience is beneficial. The company offers comprehensive benefits, growth opportunities, and a supportive work environment.

MEAT/LEAD CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

This job description outlines the responsibilities and qualifications for a Meat Department Manager at Mariano's, a grocery store chain based in Illinois. The role involves creating exceptional customer experiences, maintaining a clean and safe environment, achieving sales and profit goals, and supervising all Meat Department functions in the Meat Manager's absence. Key responsibilities include adhering to safety regulations, promoting trust among associates, training and developing staff, demonstrating 'Journeyman' Meat Cutter Skills, maintaining inventory, and ensuring proper temperatures in cases and coolers. Desired qualifications include management experience, meat experience, effective communication skills, and a food handler's permit. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages