Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Target Security Specialist

Company: Target

Location: Bolingbrook, IL

Posted Jan 24, 2025

Quality Compliance Coordinator

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 24, 2025

Flex, a diversified manufacturing partner, is seeking a Quality Compliance Coordinator in Buffalo Grove, IL. The role involves quality control, assurance operations, and working with engineers. Responsibilities include developing and executing implementation plans, establishing regulatory compliance programs, coordinating corrective actions, and preparing required reports. The ideal candidate will have an associate degree, document control experience, and 4 years of manufacturing experience. Flex offers comprehensive benefits including medical, dental, vision plans, life insurance, disability, 401(k) matching, vacation, tuition reimbursement, and more. Flex is an Equal Opportunity Employer.

Specialty Sales (Style, Tech, Beauty) (T1125)

Company: Target

Location: Niles, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $16.75 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The ideal candidate should have a strong interest in apparel products, excellent communication skills, and the ability to work in a fast-paced environment.

Vendor Management Representative - Hybrid

Company: Alliant Credit Union

Location: Chicago, IL

Posted Jan 24, 2025

This role involves managing relationships with vendors, conducting due diligence, and monitoring performance and risk. Responsibilities include negotiating contracts, creating policies, and ensuring compliance with regulations. The position requires a Bachelor's degree in Business Finance or related field and at least 1 year of experience in Third-Party Risk Management, Information Security, Compliance, or related areas. The compensation range is $58,800 to $83,050 annually, with additional benefits such as health care, 401k, work from home options, and education reimbursement.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2028)

Company: Target

Location: Joliet, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.75 USD. The position involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. The role is dynamic, involving tasks like scanning, bagging, and maintaining a clean work area. Target values team members' growth and offers training. Essential skills include effective communication, a welcoming attitude, attention to detail, and the ability to work in a fast-paced environment.

Retail Sales Associate - Chicago Premium

Company: Gap Inc.

Location: Aurora, IL

Posted Jan 24, 2025

Gap, an iconic American brand, is seeking a customer service representative. The role involves engaging with customers, providing excellent service, and educating them about products and promotions. The ideal candidate should be a good communicator, problem solver, and able to handle customer interactions professionally. Gap offers benefits including merchandise discounts, competitive Paid Time Off, extensive 401(k) plan, and health insurance. The company is committed to diversity and inclusion, having been recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Warehouse Associate Days Part Time

Company: Grainger

Location: Minooka, IL

Posted Jan 24, 2025

Grainger, a leading industrial distributor, is hiring part-time Warehouse Associates. The role involves safely completing inbound and outbound tasks, ensuring products are shipped correctly, and maintaining a clean, safe work environment. The company offers competitive pay, benefits, and opportunities for growth. The ideal candidate should be comfortable working on their feet, have attention to detail, and be able to pass a drug screen and background check.

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage ) (T0868)

Company: Target

Location: Crestwood, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a General Merchandise Expert. The role involves creating a welcoming experience for guests, ensuring product availability, accurate pricing, and presentation. The team leads inbound, outbound, replenishment, inventory accuracy, and promotional signing processes. The job requires knowledge of guest service fundamentals, retail business, and operational procedures. Key responsibilities include engaging with guests, maintaining GM areas, executing workload, and ensuring safety and compliance. Target offers training and competitive benefits.

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage ) (T0894)

Company: Target

Location: Joliet, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a General Merchandise Expert position with a starting hourly rate of $16.50 USD. The role involves creating a welcoming experience for guests, ensuring product availability, and maintaining accurate pricing and signing. The team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes. Target values team members' growth and offers opportunities for skill development. The job requires a welcoming attitude, ability to communicate on multiple frequency devices, and handle merchandise efficiently.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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