Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Director Credit Risk Analysis

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Discover is seeking a Director - Credit Risk Analysis to lead the team in identifying, monitoring, and mitigating real estate collateral valuation risk for Discover Home loans. The role involves enhancing credit policy, supervising a risk-based strategy, and leading validation of model usage in valuations. The ideal candidate should have a degree in a relevant field and 8+ years of experience in Analytics, Consulting, Financial Services, or related. Preferred qualifications include Real Estate/Collateral valuation experience. The position offers a competitive salary range and comprehensive benefits, including Paid Parental Leave, 401(k) Plan, and various health benefits. Discover is committed to a diverse and inclusive workplace.

Cyber Systems Operations

Company:

Location: Edwardsville, IL

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems for the Air Force to stay ahead. To join, applicants must meet various requirements including educational background, health standards, and ASVAB score requirements. High school students can start their application during their junior year.

Talent Acquisition Specialist

Company: AnthroMed Education

Location: Chicago, IL

Posted Jan 23, 2025

AnthroMed Education is seeking a Talent Acquisition Specialist to join their team in Chicago, IL. The role involves attracting, connecting, and hiring compassionate professionals in speech-language pathology, social work, and occupational therapy. The company is committed to creating a positive and nurturing environment for its clinicians, offering competitive compensation, excellent benefits, and opportunities for professional growth. The ideal candidate should be passionate about special education, have 12 years of experience in recruiting or customer service, and possess emotional intelligence, optimism, and a sense of humor.

Cyber Systems Operations

Company:

Location: Danville, IL

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the responsibility of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and protection from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, applicants must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age restrictions.

Cyber Systems Operations

Company:

Location: Edwardsville, IL

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems for the Air Force to stay ahead. To join, applicants must meet various requirements including educational background, health standards, and ASVAB score requirements. High school students can start their application during their junior year.

Fund Finance Controller - Private Debt/Real Estate Debt

Company: Deutsche Bank

Location: Chicago, IL

Posted Jan 23, 2025

DWS Group is seeking a Fund Finance Controller for its Private Debt/Real Estate Debt business in New York or Chicago. The role involves overseeing outsourced fund administration, ensuring accurate financial statements, and liaising with third-party service providers. Responsibilities also include managing the review process for real estate vehicles, providing guidance on complex transactions, and collaborating with various RREEF teams. The ideal candidate will have 6-8 years of accounting experience, preferably with direct lending funds, and a CPA designation. DWS offers competitive benefits, including a matched 401K, health and life insurance, parental leave, and a hybrid working model.

Tax Associate - Winter 2026

Company: PwC

Location: Chicago, IL

Posted Jan 23, 2025

This job posting is for an Associate position in Corporate Tax services at PwC. The role involves helping clients meet their tax obligations, advising on local and overseas tax affairs, and acting as a strategic consultant. Key responsibilities include business analysis, managing working capital, and profit sharing for partners. The Associate will also help organizations understand pricing implications of goods and services between related parties, and provide advice on tax implications of deals. The role requires researching tax laws, rules, and regulations, and demonstrating self-motivation and desire for personal growth. PwC offers a global leadership development framework, PwC Professional, to help employees progress in their careers.

Senior Home Lending Advisor - Northbrook IL - Glenview & Northbrook

Company: JPMorgan Chase

Location: Northbrook, IL

Posted Jan 23, 2025

Chase Home Lending is seeking a Senior Home Lending Advisor to join their high-energy team. The role involves serving as the primary point of contact for customers throughout the loan process, providing training to the branch team, and collaborating with marketing efforts to create an outstanding customer experience. The ideal candidate will have a Bachelor's degree, 3+ years of mortgage lending experience, and strong communication skills. Preferred qualifications include FHA/VA sales experience, marketing skills, and intermediate PC skills. The position requires NMLS registration and compliance with Dodd Frank/Truth in Lending Act qualification requirements. Chase offers a competitive total rewards package and values diversity and inclusion.

Cyber Systems Operations

Company:

Location: Bloomington, IL

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational background, health standards, and ASVAB score requirements. High school seniors can start their application during their junior year.

Cyber Systems Operations

Company:

Location: Mattoon, IL

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age limits.

Rehab Nursing Tech I - C. N. A.

Company:

Location: Mount Prospect, IL

Posted Jan 23, 2025

Cyber Systems Operations

Company:

Location: Minooka, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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