Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Jr. Graphic Designer

Company: CannonDesign

Location: Chicago, IL

Posted Jul 29, 2025

Bachelor's degree in graphic design or a related field. 1+ years professional experience in a graphic design position, experience in the AE field is a plus but…

Regional Dry Van Truck Driver

Company: Roehl Transport

Location: Chicago, IL

Posted Jul 29, 2025

Class A drivers with at least four (4) months of recent driving experience. Top 50% of drivers average $1,330/week. *Home weekly* – typically for 48 hours.

Registered Nurse 1 | Neonatal ICU | Nights

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 29, 2025

16.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.

Injection Molding Operator

Company: SIG Group

Location: Northlake, IL

Posted Jul 29, 2025

Technical certification or vocational training in injection molding is highly preferred. Adjusting machine parameters, such as temperature, pressure, speed, and…

executive Chef

Company: Rosebud Restaurants

Location: Chicago, IL

Posted Jul 29, 2025

Candidates should be able to perform calmly and effectively in a fast-paced environment, be an efficient multi-tasker, maintain a positive attitude and friendly…

Truck Driver (Reefer): up to $1600+ per week

Company: Roehl Transport

Location: Chicago, IL

Posted Jul 29, 2025

Class A drivers with at least four (4) months of recent driving experience. Top 50% of drivers average $1,365/week. *Home weekly* – typically for 48 hours.

Spanish Speaking Customer Service Rep

Company: American Freedom Insurance Company

Location: Mount Prospect, IL

Posted Jul 29, 2025

*Career Development*: Paid training, ergonomic workstations, and state licensing reimbursement, professional development with advancement opportunities.

Project Manager - Interiors - Chicagoland Construction

Company: Michael Page

Location: Chicago, IL

Posted Jul 29, 2025

Strong knowledge of project management tools and techniques. Proven experience managing interior construction projects.

Production, Graphic Design

Company: International Interior Design Association

Location: Chicago, IL

Posted Jul 29, 2025

Work experience at a marketing/advertising agency or within architecture, interior design, environmental design, or multidisciplinary design firms.

HVAC/R Technician II

Company: 7-Eleven

Location: Rosemont, IL

Posted Jul 29, 2025

Respond to service requests for HVAC, refrigeration, cold beverage equipment, ice makers, in addition to work orders related to plumbing, electrical, and…

Project Manager

Company: Duly Health and Care

Location: Downers Grove, IL

Posted Jul 29, 2025

Bachelor’s degree in Information Systems, Business, Healthcare Administration, or related field. These roles are critical to managing project lifecycles across…

Bilingual Customer Service (Haitian Creole/English) – Call Center

Company: American Freedom Insurance Company

Location: Mount Prospect, IL

Posted Jul 29, 2025

*Career Development:* Paid training, ergonomic workstations, and state licensing reimbursement, professional development with advancement opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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