Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Data Scientist Administrator (Program Officer/Scientific Review Officer)

Company: Department of Health and Human Services - National Institutes of Health

Location: Multiple Locations

Posted Dec 20, 2024

The National Institutes of Health (NIH) offers opportunities to work in 24 Institutes and Centers that award extramural grants, which account for about 80% of NIH's budget. These grants are given to researchers at over 2,500 institutions worldwide. The text details requirements for employment, including remote work eligibility, background checks, and education/experience prerequisites. For GS-15 level positions, applicants must have 1 year of specialized experience equivalent to GS-14, with qualifying experience in direct/independent research or research administration/extramural areas. The role requires managing large health-related data science research programs, allocating funds, and extensive publication in leading scientific journals.

Maintenance Worker

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 20, 2024

This is a continuous vacancy announcement for a Maintenance Worker position. The typical seasonal entry-on-duty period is April - July. U.S. Citizenship is required, and the appointment is subject to background investigation and favorable adjudication. The position requires a valid driver's license, and the employee may be required to work on-call, evenings, weekends, holidays, overtime, and shift work. Travel overnight away from home up to 3 nights per month is required, and a government charge card for travel purposes is necessary. Applicants must be at least 18 years old or meet certain conditions if under 18. No substitution of education for experience is allowed for Wage Grade positions. Government housing is available at certain locations. The position requires knowledge and ability in various trades, problem-solving, and use of technical trade terminology, tools, and equipment.

General Engineer - Direct Hire

Company: Department of Transportation - Office of the Secretary of Transportation

Location: Multiple Locations

Posted Dec 20, 2024

This job posting is for a General Engineer position at Volpe, a transportation research agency. The role involves leading or working on various transportation projects, utilizing engineering and project management skills. The position requires U.S. citizenship and specialized experience. It offers a comprehensive benefits package and the possibility of remote work. The role may require security clearance and drug testing, depending on the position.

IT SPECIALIST (DATAMGT)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 20, 2024

This job announcement is for a position in the IT Directorate, requiring IT-related experience and a favorable suitability review for a security clearance. The role involves providing data management and administration support to an organization in the implementation of information systems and databases using SUPRA Physical Data Manager (PDM) databases and z/OS utilities. The position offers comprehensive benefits, including health, vision, dental insurance, retirement benefits, paid time off, and educational benefits. Moving expenses will be paid, and telework is available based on mission requirements. The position is exempt from the Fair Labor Standards Act and requires a background investigation.

Maintenance Worker

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 20, 2024

This is a continuous vacancy announcement for a seasonal position, typically from April to July. U.S. citizenship is required, and the appointment is subject to a background investigation. The role involves operating a motor vehicle, wearing a uniform, and possibly traveling to parks like Olympic NP and Haleakala NP. No relocation expenses are provided. Applicants must be at least 18 years old unless they meet certain education criteria. Qualifications include knowledge of equipment assembly, technical practices, and use of measuring equipment. Volunteer experience is considered. Government housing may be available at certain locations.

Maintenance Worker

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 20, 2024

The text provides information about a job opening in the National Park Service, with an anticipated entry on duty in May 2024. The role requires U.S. citizenship, a background investigation, and meeting certain conditions such as Selective Service Registration Act requirement, participation in Direct Deposit Electronics Funds Transfer Program, and possession of a valid State driver's license. The job involves potential on-call work, wearing a uniform, and complying with National Park Service uniform standards. Qualifications include physical fitness, knowledge of equipment assembly, technical practices, use of measuring instruments, and ability to interpret instructions. Volunteer experience is considered. The position does not allow for education substitution for experience. The job announcement may be used to fill additional positions within 90 days. A comprehensive benefits package is offered to federal employees.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Dec 20, 2024

This text describes a County Program Analyst position with specific requirements and conditions of employment. It includes details about citizenship, background checks, direct deposit, E-Verify, age, education, and specialized experience needed for different entry levels (CO-05, CO-07, CO-09). It also mentions veterans' preference inapplicability, no relocation expenses, and potential for telework and flexible work schedules. The position is a Title 7, Non-Federal, Non-Civil Service position with access to federal benefits.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 20, 2024

This announcement is open to U.S. citizens for an IT Director position in the Defense Finance and Accounting Service (DFAS). The role involves IT-related experience, including attention to detail, customer service, oral communication, and problem-solving. Specialized experience is required, involving expert consultation, programming, analyzing IT system requirements, and developing program code. The position offers comprehensive benefits, moving expenses, telework availability, and a probationary period. It is exempt from the Fair Labor Standards Act and requires a security clearance.

Contracting Officer Representative (COR)

Company: Department of Housing and Urban Development - Assistant Secretary for Housing-Federal Housing Commissioner

Location: Multiple Locations

Posted Dec 20, 2024

The Department of Housing and Urban Development (HUD) is seeking candidates for the position of Asst Secretary for Housing-Federal Housing Commissioner. This opportunity is open to status eligibles under announcement 25-HUD-277. The selected candidate will undergo a background investigation and must be a U.S. Citizen or National. They must also complete a Declaration for Federal Employment and obtain a Government-issued charge card for business-related travel. The role requires experience in acquisition/procurement services, with specialized experience varying by grade level. Qualifications can be met through a combination of experience and education.

SOCIAL WORKER (COMMUNITY COUNSELOR)

Company: Department of the Army - U.S. Army, Pacific

Location: Multiple Locations

Posted Dec 20, 2024

The text describes the role of civilian employees in supporting the Army mission, emphasizing the importance of their unique skills. It highlights the Army's commitment to diversity and inclusion. The job requires U.S. citizenship, various certifications, and clearances. It involves working with children and youth, and may require travel and on-call availability. The position offers a comprehensive benefits package and a 36-month overseas tour. It's a Direct Hire Authority (DHA) solicitation.

Maintenance Worker Leader

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 20, 2024

The text describes a job opening for a Maintenance Worker Leader WL-4749-7, with an anticipated entry on duty in April 2025. The position requires U.S. citizenship, background investigation, and meeting certain conditions such as Selective Service Registration Act requirement, participation in Direct Deposit Electronics Funds Transfer Program, and possession of a valid State driver's license. The role involves carpentry, painting, electrical work, cement work, plumbing, and leadership skills. The applicant must be at least 18 years old, or 16 with certain conditions. The job does not cover travel, transportation, or relocation expenses. Qualifications include sufficient knowledge and ability in the mentioned job-related factors. Volunteer experience and CTAP/ICTAP eligibility are also considered.

Wildland Firefighter

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Dec 20, 2024

This job posting is for a fire management position under the U.S. Fish and Wildlife Service, filled via Direct Hire Authority. The role requires U.S. citizenship, a clean background check, and drug testing. Prior wild land firefighting experience is mandatory. Qualified applicants must meet specific experience and education criteria, with specialized experience equivalent to at least GS-5 level. A valid driver's license is necessary, and the position may require a probationary period. The role offers a comprehensive benefits package and is located in various Air Force regions with specified salary ranges. It does not support telework and requires passing medical examinations, including a Work Capacity Test.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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