Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Immigration Services Officer

Company: Department of Homeland Security - Citizenship and Immigration Services

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a job opening for an Immigration Services Officer in the Field Operations Directorate of U.S. Citizenship and Immigration Services (USCIS). The role involves adjudicating complex immigration benefit applications and assisting other federal agencies in identifying national security and public safety threats. The position requires U.S. citizenship or nationality, successful background check, drug screening, and possibly a security clearance. A residency requirement applies to non-current USCIS employees. The role is non-essential and may require a one-year probationary period. Qualifications include one year of specialized experience at the GS-09 level, equivalent to at least GS-07, or a Master's degree or two full years of graduate education. GS-11 and GS-12 levels require more experience and potentially a doctoral degree or equivalent. Federal experience, volunteer work, and education are all considered. Training is mandatory, and a background investigation is required. The position offers a comprehensive benefits package and is subject to E-Verify and potential drug testing.

Public Safety Telecommunicator (Office Automation)

Company: Department of the Army - United States Army Installation Management Command

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a job opening for a Public Safety Telecommunicator in Army Garrison Public Safety Answering Points (PSAPs) / 911 Centers. The role involves dispatching Fire, EMS, and Law Enforcement responders, monitoring alarms, and activating Mass Notification Systems. Key requirements include being a qualified typist (40 wpm), passing a criminal history investigation, obtaining a state driver's license, and completing various certifications such as CPR, Emergency Medical Dispatch, and NIMS courses. The job is subject to shift work, including nights, weekends, and holidays, and requires working in all weather conditions. The position offers a comprehensive benefits package and is part of the Logistics Career Field.

Training and Curriculum Specialist

Company: Department of the Air Force - Air Force Materiel Command

Location: Multiple Locations

Posted Dec 07, 2024

This text provides information about a job position under the PAQ Program, focusing on professional development in the training and Curriculum Specialist field. The role requires U.S. citizenship, potential relocation, and a one-year probationary period. Qualifications include a degree in education or a relevant field, or a combination of education and experience. Specialized experience is needed, including interviewing personnel, identifying skill deficiencies, and assisting with educational program development. A Basic Criminal History check is required. The role offers a competitive benefits package.

Assistant United States Attorney

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Multiple Locations

Posted Dec 07, 2024

The U.S. Attorney's Office for the Southern District of Texas, one of the largest in the nation, is seeking a highly motivated attorney. The role involves representing 8.3 million people across 43 counties and 44,000 square miles. Applicants must possess a J.D. degree, be an active member of the bar, and have at least 1 year post-J.D. legal experience. Preferred qualifications include strong academic credentials, superior legal research and writing skills, high-volume courtroom experience, and a commitment to professionalism and public service. The position is temporary for 14 months, with potential for extension. Salary is administratively determined based on professional attorney experience, ranging from $62,107 to $162,447. The Department of Justice offers a comprehensive benefits package.

OPERATIONS RESEARCH ANALYST

Company: Department of the Navy - Naval Air Systems Command

Location: Multiple Locations

Posted Dec 07, 2024

This is a public notice flyer for anticipated vacancies through the STRL Mission Support direct hire authority. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, and potential security clearance. The position may require travel and DAWIA certification. Qualifications include specialized experience in cost-related issues and continuous process improvement. A degree in operations research or equivalent is required. The position is covered by the Department of Defense Priority Placement Program.

Hydrologist

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a job opening for a Data Collection Officer (DCO) in the USDA's Natural Resource Conservation Services (NRCS). The role involves managing Snow Survey components for the state, gathering hydrologic data, providing technical assistance, and assisting in developing hydrologic technology. The position requires US citizenship, a valid motor vehicle operator's license, and successful completion of a physical exam including a treadmill stress test. Applicants must have a bachelor's degree or higher in a relevant field, with coursework in hydrology, physical sciences, calculus, and physics. Specialized experience at the GS-11 or GS-12 level is required, or a Ph.D. in a related field. The role offers a comprehensive benefits package and potential for career advancement.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Dec 07, 2024

This job posting is for a County Program Analyst position in a Shared Management Office serving Custer and Prairie counties in Montana. The duty location can be either the Custer FSA County Office in Miles City or the Prairie FSA County Office in Terry. The position is a HireNow vacancy, requiring US citizenship or nationality, completion of a one-year probationary period, successful background investigation, direct deposit setup, E-Verify, high school diploma or GED, and age of at least 17. Qualifications include education and/or experience in agricultural operations, program management, or office/customer service functions. The position offers various benefits and potential for telework.

SUPERVISORY BUSINESS DEVELOPMENT SPECIALIST

Company: Other Agencies and Independent Organizations - Export-Import Bank of the United States

Location: Multiple Locations

Posted Dec 07, 2024

This job announcement details the requirements and conditions for a specific position. The role involves leading teams, meeting with senior management, and building business relationships. Specialized experience at GS-15 level is mandatory, equivalent to at least GS-14 in Federal Government. Applicants must disclose political appointee status, and education cannot substitute for experience. The position may be filled within 90 days of closing date and is also announced under Merit Promotion procedures. All requirements must be met by 12/19/2024. A comprehensive benefits package is offered to federal employees.

Health Scientist (Informatics)

Company: Department of Health and Human Services - Centers for Disease Control and Prevention

Location: Multiple Locations

Posted Dec 07, 2024

The Centers for Disease Control and Prevention (CDC) is a globally recognized leader in public health and health promotion. They offer a wide range of opportunities for individuals passionate about using their skills and knowledge to support public health emergency management. CDC employees contribute to various programs and activities, even during emergency responses. The agency requires U.S. citizenship, potential background checks, and participation in E-Verify. Qualifications include a degree in a relevant medical or health science field, with specific experience requirements for GS-12 and GS-13 levels. Promotion potential exists based on performance and administrative approval. Benefits include telework options, potential incentives, and a comprehensive federal benefits package.

Assistant Field Manager

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Dec 07, 2024

The text describes job positions in Rio Puerco, Socorro, and Taos Field Offices in New Mexico. The positions require U.S. citizenship, potential background investigation, drug screening, and meeting Selective Service requirements. Applicants must provide a resume and supporting documents, and cannot hold an active real estate license or have interests in firms with Federal Lands interests. The roles involve planning, implementing, and administering natural resource programs, managing budgets, and overseeing public lands for multiple uses. The work is primarily office-based with frequent travel to field sites, involving adverse weather conditions. The Bureau of Land Management allows telework and may offer incentives like recruitment, relocation, or student loan repayment. Displaced Federal employees may have selection priority.

IT SPECIALIST (PLCYPLN)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Dec 07, 2024

DCSA's PEO (National Background Investigation Services (NBIS)) is seeking an experienced Supervisory Information Technology Specialist (Application Software (PLCYPLN)). The role involves providing support, guidance, and expertise in various IT functions. The IT Specialist will perform a variety of duties requiring knowledge of diverse IT applications, environments, and methods. The position is full-time, occasionally requiring overtime, and is telework eligible. The selected candidate must be a US citizen, have Selective Service registration (for males born after 12-31-59), and obtain appropriate security clearance. The applicant must have specialized experience as an Agile product owner, with knowledge of UX principles, managing product backlogs, and using tools like Confluence and Jira. They should also have experience in collaboration, communication at all organizational levels, and software design using the software life cycle process. The role requires proficiency in customer service, planning and evaluating, configuration management, project management, and change management.

Store Worker

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Dec 07, 2024

This job posting details the requirements and conditions for a position in a commissary store, involving various duties such as receiving, handling, and maintaining stock. The role requires U.S. citizenship, meeting age and registration requirements, and passing background checks. Relevant experience includes ensuring proper care of grocery items, locating items, rotating stock, and operating computer systems. Physical requirements involve continuous walking, standing, bending, and lifting up to 50 pounds. The job is non-exempt under the Fair Labor Standards Act and does not offer telework or remote work eligibility. The work environment may include temperature changes and exposure to damp conditions. The position is filled under the DoD Direct Hire Authority and offers a comprehensive benefits package to federal employees.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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