Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Highway Safety Specialist (State Programs Manager) (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Motor Carrier Safety Administration

Location: Multiple Locations

Posted Sep 29, 2024

This position is located within a Service Center of the Federal Motor Carrier Safety Administration and serves as the Safety Programs Manager with responsibility for oversight promotion and review of highly technical projects and programs.

Investigator

Company: Department of the Treasury - Alcohol and Tobacco Tax and Trade Bureau

Location: Multiple Locations

Posted Sep 29, 2024

TTBs mission is steeped in Americas history, dedicated to collecting excise taxes and ensuring alcohol beverages are labeled and marketed by law. They ranked 35th of 432 top 10 on agency subcomponents of 2022s Best Places to Work.

INTERDISCIPLINARY CONSTRUCTION MANAGER

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 29, 2024

The position involves serving as a Construction Manager Senior Project Engineer, responsible for coordinating field office engineering activities for complex construction operations.

Social Worker (Family Advocacy)

Company: Department of the Army - U.S. Army Medical Command

Location: Multiple Locations

Posted Sep 29, 2024

This is a job announcement for multiple vacancies in the competitive service. Applications are accepted on an ongoing basis and qualified candidates will be considered as vacancies become available.

Supervisory Emergency Management Specialist (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 29, 2024

The position is responsible for delivering and executing programs under the Stafford Act for the Texas Hurricane Harvey Recovery Office.

Procurement Analyst (Direct Hire)

Company: National Aeronautics and Space Administration - Headquarters, NASA

Location: Multiple Locations

Posted Sep 29, 2024

The Office of Procurement at NASA Headquarters is seeking a Senior Procurement Analyst to perform acquisition duties across the agency, providing procurement analysis and guidance.

Supervisory Physical Scientist/ Biologist/ Environmental Engineer (SHEMB Branch Chair)

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Multiple Locations

Posted Sep 29, 2024

This is an office-centered position that requires physical presence at one of the duty stations. EPA offers work-from-home and work schedule flexibilities.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 29, 2024

The text describes a job posting for County Program Analyst positions with listed locations and responsibilities.

IT Specialist (APPSW)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Sep 29, 2024

The job posting provides information about the position, including salary ranges and locations. It also includes a link to learn more about the agency.

Realty Specialist

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Sep 29, 2024

The position is located within the Division of Facilities Management and is responsible for directing an Areawide real property program.

Deputy Assistant Commissioner and Chief Information Security Officer

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Sep 29, 2024

This position is located at the Bureau of the Fiscal Service in the Assistant Commissioners Office of Information and Security Services. You will be a part of an organization that empowers and promotes the financial integrity and operational efficiency of the federal government through the delivery of services that supports some of the nations most critical assets while ensuring the security of our people facilities and information assets.

Conciliation Specialist

Company: Department of Justice - Community Relations Service

Location: Multiple Locations

Posted Sep 29, 2024

The Department of Justice Community Relations Service provides tension reduction and conflict resolution services to diverse stakeholders to resolve and prevent community-level disputes.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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