Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Supervisory Physical Scientist/ Biologist/ Environmental Engineer (SHEMB Branch Chair)

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Multiple Locations

Posted Sep 29, 2024

This is an office-centered position that requires physical presence at one of the duty stations. EPA offers work-from-home and work schedule flexibilities.

PATHWAYS RECENT GRADUATE (PDP) - Environmental Protection Specialist

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Sep 29, 2024

The DOT Recent Graduates Program provides up to 24 months of entry-level career development training for participants to learn and apply technical skills in the environmental field.

INTERDISCIPLINARY CONSTRUCTION MANAGER

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 29, 2024

The position involves serving as a Construction Manager Senior Project Engineer, responsible for coordinating field office engineering activities for complex construction operations.

PATHWAYS RECENT GRADUATE (PDP) - Community Planner

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Sep 29, 2024

The DOT Recent Graduates Program provides up to 24 months of entry-level career development training for participants to learn and apply technical skills in the planning field.

SUPERVISORY IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 29, 2024

This announcement is open to all US Citizens and is located in the Info amp Tech Office Payroll Services DJMS Systems Support ITZTBBE. Applicants on Cleveland list may be considered for positions in Bratenahl.

Procurement Analyst (Direct Hire)

Company: National Aeronautics and Space Administration - Headquarters, NASA

Location: Multiple Locations

Posted Sep 29, 2024

The Office of Procurement at NASA Headquarters is seeking a Senior Procurement Analyst to perform acquisition duties across the agency, providing procurement analysis and guidance.

Supervisory Emergency Management Specialist (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 29, 2024

The position is responsible for delivering and executing programs under the Stafford Act for the Texas Hurricane Harvey Recovery Office.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 29, 2024

The text describes a job posting for a County Program Analyst position, listing responsibilities and providing a link to learn more about the agency.

Supervisory Operations Research Analyst

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 29, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Wildland Firefighter

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Sep 29, 2024

The Fish and Wildlife Service is hiring two permanent fulltime positions for Wildland Firefighter GS045607 at two locations.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 29, 2024

The text describes a job posting for County Program Analyst positions with listed locations and responsibilities.

Deputy Assistant Commissioner and Chief Information Security Officer

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Sep 29, 2024

This position is located at the Bureau of the Fiscal Service in the Assistant Commissioners Office of Information and Security Services. You will be a part of an organization that empowers and promotes the financial integrity and operational efficiency of the federal government through the delivery of services that supports some of the nations most critical assets while ensuring the security of our people facilities and information assets.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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