Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Sep 29, 2024

The position involves administering ASVAB Enlistment Tests at MEPS or remote testing sites to determine individual qualifications for military service enlistment. The job does not provide guaranteed work hours and is intermittent, making employees ineligible for benefits.

General Engineer (Inspector) (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Pipeline and Hazardous Materials Safety Administration

Location: Multiple Locations

Posted Sep 29, 2024

This is a developmental position in the Pipeline and Hazardous Materials Safety Administration organization. The purpose of this position is to develop experience and skills to perform compliance inspections, evaluate intrastate and interstate pipeline operators, subject to Federal authority, investigate pipeline failures, and represent the Office of Pipeline Safety in matters related to pipeline safety before federal, state, and industry authorities.

Supervisory Information Technology Specialist (9 Month Roster)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 29, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 29, 2024

The Advanced Medical Support Assistant MSA serves at the VAMC in Charleston SC or at one of the CBOCs. This is an open and continuous announcement for the position.

Licensed Professional MH Counselor (Primary Care MH Integration) - Education Debt Reduction Program

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 29, 2024

This position is eligible for the Education Debt Reduction Program, which reimburses student loan payments up to $200,000 over one to five years.

Civil Engineer (Highway - Construction) - DIRECT HIRE

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Sep 29, 2024

The Western Federal Lands Highway Division has several Civil Engineer Highway Construction positions available in their Regional Project Offices. Projects occur primarily on Federal Lands managed by other Federal agencies.

OPERATIONS RESEARCH ANALYST

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Sep 29, 2024

The Background Investigations Business Analytics Office conducts security studies to support new business practices, resource allocations, and budget requests. They work with the reporting team and mission areas to leverage historical and operational data for predictive modeling on investigative workload and timeliness.

Engineering Technician

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 29, 2024

The job description for an entry-level Engineering Technician at Engineering Services Incumbent requires basic technical duties with limited experience.

Supervisory Information Technology Specialist (Direct Hire-9 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 29, 2024

The announcement is for filling positions using a Direct Hire Authority. It provides information on the Recruitment Incentive and other important details.

Mechanical Engineer

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 29, 2024

The St Paul District is collecting applications for job vacancies through job fairs and email. For more information, please see the 'How to Apply' section.

Engineering Technician (Civil - Construction) (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Sep 29, 2024

The Western Federal Lands Highway Division has Engineering Technician Civil Construction positions available in Regional Project Offices. Projects occur on Federal Lands managed by other Federal agencies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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