Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Selection Specalist

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job posting for a Selection Specialist role at IBM. It outlines the responsibilities, required qualifications, and preferred experience for the position. The role involves managing end-to-end recruitment processes, partnering with hiring managers, sourcing candidates, conducting interviews, and maintaining candidate records. The ideal candidate should have a bachelor's degree, 5+ years of experience in talent acquisition, strong knowledge of sourcing techniques, and excellent communication skills.

Workday Solution Architect

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description highlights a Senior Workday HCM Solution Architect role at IBM Consulting, emphasizing global client collaboration, enterprise-scale HCM implementations, and leadership in hybrid cloud and AI initiatives. The position requires expertise in Workday modules, strategic business alignment, and stakeholder management, with opportunities for professional growth and impactful client outcomes.

Full Stack Application Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers career growth opportunities in a supportive work environment with benefits like training programs, flexible working arrangements, and industry certifications. The role involves contributing to cloud development projects and working with diverse teams to drive innovation for clients.

Automation Test Lead 1 (C)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company values curiosity, continuous learning, and diversity, providing training, promotion opportunities, feedback, and benefits. The role of Senior Test Management Quality Engineer involves leading test management strategies, mentoring team members, collaborating with stakeholders, and staying current with testing trends.

Senior SAP ABAP Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting as an SAP ABAP Backend Developer. The role involves designing, developing, and maintaining backend solutions within SAP environments, collaborating with functional consultants, architects, and business stakeholders. The position requires extensive ABAP development experience, knowledge of SAP NetWeaver, and familiarity with SAP HANA CDS Views, AMDP, and HANA-optimized ABAP development.

Experience Fullstack Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation in hybrid cloud and AI. The role involves software development, leveraging various technologies, and contributing to clients' digital transformation journeys.

Associate Developer Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Interns can enhance their knowledge, gain professional experience, and build a compelling portfolio by working on client projects. The role emphasizes continuous learning, skill development, and personal growth within a culture of coaching and mentorship.

Web Information Architect

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for an Information Architect role at IBM. It highlights the responsibilities of collaborating with a team to improve the IBM.com website experience, working on content strategy, and shaping the future of the digital landscape. The role requires a technical background, strong analytical skills, and excellent communication skills.

[ISE]AI Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for an AI Engineer position at IBM Systems Engineering Japan. The role involves leading AI and data system implementations for digital transformation and new service development. The company encourages challenges, community activities, and collaboration with specialists to create innovative solutions. The position requires Japanese language skills and offers opportunities to work on various AI projects, such as natural language processing systems and MLOps systems.

Senior Managing SAP Consultant Work Management/Service Management

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The job description for a senior managing SAP consultant at IBM Consulting highlights the role's focus on client-facing responsibilities, strategic solution leadership, team delivery leadership, and comprehensive solution delivery. The position requires expertise in SAP S/4HANA, SAP processes, leadership skills, industry knowledge, and language proficiency. Preferred experience includes familiarity with other SAP modules, cloud computing platforms, and Agile methodologies.

Research AI Engineer, Intern: 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Research is a team focused on inventing the future of computing and solving real-world problems for clients. The role involves collaborating with AI researchers and engineers to design and implement AI solutions using large language models, multimodal models, and agentic frameworks. The position requires strong programming skills in Python, familiarity with machine learning fundamentals, and a collaborative mindset.

Senior Principal Consultant or Architect

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job ad describes a role in IBM Consulting focusing on Oracle Cloud Payroll, emphasizing collaboration, innovation, and client impact through strategic partnerships and technology platforms.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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