Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

SAP Application Architect (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a role at IBM where the individual works closely with clients worldwide to design future hybrid cloud and AI solutions. The role involves strategic solution development, project management, architectural leadership, and continuous development of SAP expertise. Required education is a bachelor's degree, with preferred education also being a bachelor's degree. Required technical expertise includes knowledge of SAP S/4HANA, HANA database, RISE impacts, BTP, enterprise architecture, application management, and inventory management tools. Preferred technical experience is also mentioned.

Data Engineer - Data Platforms

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role involves joining IBM Consulting's Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients. The position focuses on accelerating innovation and adoption of emerging technologies across hybrid cloud and AI ecosystems. Responsibilities include collaborating with teams to understand data requirements, building and maintaining data pipelines, supporting orchestration of data workflows, contributing to deployment and management of data and AI solutions, troubleshooting issues, and working closely with architects and senior engineers to enable MLOps practices.

Lead AWS DevOps Engineer - Defence

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career in DevOps with opportunities for growth, training, and innovation. The role involves leading projects in defense and security sectors, with a focus on secure cloud solutions and compliance. Benefits include career development, flexible work, and a supportive culture.

Contract Administrator

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, focus on hybrid cloud and AI, and the importance of continuous learning. It also outlines the role and responsibilities of a Contract Administrator, including contract management, compliance, and collaboration with stakeholders.

Software Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Infrastructure division builds servers, storage systems, and cloud software for enterprise customers and data centers. The India Systems Development Lab (ISDL) is part of the global IBM Infrastructure division, focusing on innovations and contributing over 400 patents. As a software engineer at ISDL, you will work on product development, design, development, testing, and support across core systems technologies.

Senior Java Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, working on hybrid cloud and AI projects, and utilizing advanced technologies. It highlights opportunities for innovation, problem-solving, and career growth through strategic engagement with stakeholders and technical expertise.

Cobol Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation in hybrid cloud and AI. It emphasizes the importance of curiosity, continuous learning, and long-term career growth in the role of a Software Developer.

Package Consultant-SAP HANA FIN FI

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and making meaningful change. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role of a senior SAP Consultant is also discussed, focusing on strategic solution focus, comprehensive solution delivery, and required education and technical expertise.

Analyste Développeur Migration Cloud C# .Net - IBM Client Innovation Center - H/F

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting offers collaborative roles with global clients, focusing on cloud innovation and tech expertise. Career growth and professional development are emphasized through training and strategic partnerships.

(IJDS DXセンター) Application Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job in Japan offers opportunities to work on large-scale projects across industries like finance and manufacturing. Requires Japanese proficiency and skills in cloud, DevOps, and mobile development. Emphasizes collaboration and innovation.

SAP Fieldglass Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for an SAP Fieldglass Consultant role. It outlines the responsibilities, required education, technical and professional expertise, certifications, and travel requirements for the position. The role involves solution design and implementation, client advisory and strategy, system configuration and customization, change management and training, and integration and technical leadership.

Back End Developer Intern

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM's Cost Optimization team is seeking a talented Backend Developer intern to join a passionate team of experts. The role involves collaborating with cross-functional teams to develop and maintain backend systems, write clean code, and participate in code reviews and testing. The ideal candidate is currently pursuing a degree in Computer Science or a related field, has familiarity with core programming languages and software development lifecycle, and possesses strong problem-solving skills and communication abilities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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