Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Criminal Investigator (Special Agent) (Reemployed Annuitant and ICTAP Applicants Only)

Company: Department of Homeland Security - U.S. Secret Service

Location: Multiple Locations

Posted Sep 19, 2024

The Secret Service is seeking Federal retirees with CSRS or FERS annuity or ICTAP eligibles to support their integrated mission and impart their knowledge and experience to the current workforce.

General Business and Industry

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Sep 19, 2024

DOE offers a chance to join the clean energy revolution and make a difference in the fight against climate change.

Supervisory Physician (Director of Acute Care Services)

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Sep 19, 2024

The position is to manage and evaluate acute care services within the Great Plains Area, refining and strengthening systems to best respond to community needs.

Interdisciplinary Non-Medical Clinical Counselor

Company: Department of the Navy - Commander, Navy Installations

Location: Multiple Locations

Posted Sep 19, 2024

The primary purpose of this position is to provide nonmedical clinical counseling services to individuals, couples, families, and groups on various matters.

Management and Program Analyst

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Sep 19, 2024

DOE offers a chance to join the clean energy revolution and make a difference in the fight against climate change.

Program Associate (Pre-Kindergarten) NF-03

Company: Department of the Army - Army Installation Management Command

Location: Multiple Locations

Posted Sep 19, 2024

This position is located on the Island of Oahu and offers DoD approved commissary privileges. Proof of education is required at the time of application.

Public Notice for Direct Hire (STEM) - Research Biologist

Company: Department of Health and Human Services - Centers for Disease Control and Prevention

Location: Multiple Locations

Posted Sep 19, 2024

The CDC is a global leader in public health and health promotion, and employees play a crucial role in supporting public health emergency management. The agency is seeking talented individuals to join its team and help continue its mission as the world's premier public health organization.

Economist - DIRECT HIRE BIL

Company: Department of Transportation - Office of the Secretary of Transportation

Location: Multiple Locations

Posted Sep 19, 2024

The job posting is seeking entry-level Economists to work with colleagues to provide information for policy decisions. The work includes benefit-cost analyses, forecasting, evaluations, and surveys. The job can have a positive impact on society, saving lives, time, and promoting sustainability.

Supervisory Wildland Firefighter (Engine Captain)

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 19, 2024

The BLM is hiring for a new career opportunity in California Desert District, emphasizing the importance of their people as their most precious resource.

Supervisory Wildland Firefighter (Engine Captain)

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 19, 2024

The BLM is hiring for a new career opportunity in Central California, emphasizing the importance of their people as their most precious resource.

Interdisciplinary General Physical Scientist/General Engineer

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Sep 19, 2024

DOE offers a chance to join the clean energy revolution and make a difference in the fight against climate change.

Criminal Investigator (Special Agent) (Reemployed Annuitant and ICTAP Only)

Company: Department of Homeland Security - U.S. Secret Service

Location: Multiple Locations

Posted Sep 19, 2024

The USSS is seeking Federal retirees with a CSRS or FERS annuity or ICTAP eligibles to support their integrated mission and impart their knowledge and experience to the current workforce.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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