Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Senior Lead Software Engineer, Full Stack

Company: Capital One

Location: New York, NY

Posted Aug 27, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Sr. II Security Analyst - Vulnerabilities

Company: NYU Langone Health

Location: New York, NY

Posted Aug 27, 2025

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements.

Business Data Analyst

Company: SeatScope

Location: New York, NY

Posted Aug 27, 2025

We source and sell tickets for live events, using data to make smart, timely purchasing decisions and to continuously improve pricing and operations.

Customer Service Representative

Company: MPIRE Promotions

Location: Garden City, NY

Posted Aug 27, 2025

We host face-face events to help raise funds for amazing causes. Speaking to the community at events to spread awareness and advocate for these charities.

Data Analyst

Company: Fora Financial

Location: New York, NY

Posted Aug 27, 2025

Excellent communication skills, with the ability to explain technical database details and analytical insights clearly to non-technical audiences.

Custodian / Janitor

Company: Children of Promise NYC

Location: Brooklyn, NY

Posted Aug 27, 2025

This is a high-risk position involving routine use of power tools, heavy lifting, and exposure to mechanical hazards. Ability to work around youth.

Director of Culinary Operations

Company: Los Tacos No. 1

Location: New York, NY

Posted Aug 27, 2025

Maintain compliance with all local/state/federal food handling and sanitation standards, including logs and documentation. 5+ years of relevant experience.

Junior Computational Designer

Company: Schuco USA

Location: New York, NY

Posted Aug 27, 2025

The tasks of a VCL designer span between architecture, industrial design, programming, and construction. *Design, develop, and implement software applications…

Machine Operator - COI Railroad Street

Company: Novolex Bagcraft

Location: City of Industry, CA

Posted Aug 27, 2025

The commitment to *stay safe* and to continue to *learn and develop.*. We manufacture products in paper, plastic and sustainable materials for the food, retail,…

Junior Graphic Designer

Company: Oppenheimer & Co. Inc.

Location: New York, NY

Posted Aug 27, 2025

Stay up to date with design trends and leverage emerging AI design tools to improve efficiency and enhance the team’s creative output.

Pharmacist - Full Time Floater - Greater NYC Area

Company: VytlOne (formerly Maxor National Pharmacy Services Company)

Location: Bronx, NY

Posted Aug 27, 2025

Current/Clear New York Pharmacist license. Prior knowledge of local, state, and federal accrediting body and OSHA rules and regulations preferred.

IAM Operations Analyst

Company: National Grid

Location: Brooklyn, NY

Posted Aug 27, 2025

Coordination of quarterly or annual access certification campaigns to ensure ongoing compliance and security. Proficient in SailPoint IdentityNow or IdentityIQ,…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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