Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Staff Nurse-Ambulatory Care, OBGYN

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 25, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

Sous Chef – Italian Cuisine Focus

Company: Maison Welles

Location: New York, NY

Posted Aug 26, 2025

Working closely with the Owner, you will have the chance to influence menu design, experiment with seasonal ingredients, and hone your skills in both daily…

Senior Risk Data Architect

Company: American IT Systems

Location: Jersey City, NJ

Posted Aug 25, 2025

This role requires a hands-on leader who can architect enterprise-grade systems, establish rigorous data governance and quality frameworks, and collaborate…

Health System Pharmacist 2

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 25, 2025

Possession of a valid NY State license to practice pharmacy. This class of positions encompasses professional staff, supervisory, clinical and administrative…

Cyber Threat Intelligence Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Aug 26, 2025

Firm grasp of CTI analytic methodologies, tooling, and approaches to conducting threat actor analysis, TTP assessments, and contributing to detection…

P/T Maintenance (School Custodian) West Hempstead

Company: Gersh Autism

Location: West Hempstead, NY

Posted Aug 26, 2025

Valid driver’s license with a safe driving record. Responsible for basic electrical, plumbing and handyman repairs, such as painting, re-lamping of light…

Software Development Engineer, Amazon Connect

Company: Amazon.com

Location: New York, NY

Posted Aug 25, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Data Analyst, Supply Chain Data Warehouse Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Aug 26, 2025

To qualify you must have a Bachelors degree in data science, computer science, supply chain, engineering, or related field. Proficiency in both SQL and Python.

Graphic Designer - PVH Corp.

Company: PVH

Location: New York, NY

Posted Aug 25, 2025

Stay current with design trends, design technologies, and emerging design styles. Excellent understanding of typography, graphic design, color, image, visual…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages