Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Junior Developer

Company: Capgemini

Location: New York, NY

Posted Aug 18, 2025

Bachelor’s degree (preferably in Engineering, Computer Science, Information Systems, Data Science, or a related field). Must be open to relocation.

View Details Apply on SimplyHired
401(k) dental insurance employee assistance program

Neonatologist

Company: Pediatrix Medical Group

Location: Panama City, Florida

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Data Analyst

Company: VNS Health

Location: New York, NY

Posted Aug 18, 2025

Bachelor's Degree in Business Administration, Healthcare Administration, statistics, epidemiology, mathematics, computer science or social sciences, or related…

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Security Specialist

Company: Gavin de Becker & Associates

Location: Manhattan, NY

Posted Aug 18, 2025

PLT includes 500 hours of training, mentoring, instructing, and certification + 4 additional advanced executive protection/leadership training academies.

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Senior Security Analyst

Company: Ramp Financial

Location: New York, NY

Posted Aug 18, 2025

Partner & Ship: Work with IT to validate endpoint agents and patching; document risks, decisions, and runbooks succinctly.

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Data Scientist, Forecasting and Labs - CIV Team

Company: Amazon.com Services LLC

Location: New York, NY

Posted Aug 18, 2025

Working with technical and non-technical customers to design model improvements and communicate results. 3+ years of machine learning/statistical modeling data…

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full-time sign-on bonus

Outpatient Pain Management 500K+ | North of Boston | Equity Day 1

Company: Jackson Physician Search

Location: New Hampshire

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Custodian - Floater

Company: Community Healthcare Network Inc

Location: New York, NY

Posted Aug 18, 2025

Under the guidance of Maintenance/Housekeeping Coordinator, assesses and handles basic repairs of facilities at other clinics.

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Director - Program Management; Strategic Workforce Planning

Company: Amex

Location: New York, NY

Posted Aug 18, 2025

To ensure we attract, grow, and develop our talent intentionally, the Director will lead a team that partners with members of the executive Technology…

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Temporary Data Analyst/Researcher

Company: The New School

Location: New York, NY

Posted Aug 19, 2025

Support student persistence and retention initiatives, including the implementation of the university-wide advising awareness campaign, Student Retention Summit…

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dental insurance employee assistance program health insurance

Thoracic Surgery Physician Assistant

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Project Employee, Graphic Designer - WNBA

Company: the NBA

Location: New York, NY

Posted Aug 18, 2025

Minimum of 3-4 years of design experience working within a creative agency, design department, or client marketing department.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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