Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Senior Business Intelligence Analyst (Human Capital)

Company: IDR Inc.

Location: New York, NY

Posted Aug 18, 2025

Collaborate with technical teams to design and implement AI-driven data visualization tools. Experience with BI development and data visualization tools like…

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full-time be or bc professional growth

Headache Neurologist - Saint Lukes Marion Bloch Neuroscience Institute - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Software Development Engineer, Amazon Music

Company: Amazon.com Services LLC

Location: Culver City, CA

Posted Aug 18, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

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relocation assistance sign-on bonus exceptional culture & values

General Dermatologist

Company: Dartmouth Health

Location: Littleton, New Hampshire

Posted Aug 18, 2025

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AI Deployment Engineer

Company: StackAI

Location: New York, NY

Posted Aug 18, 2025

Chatbots and Assistants: AI agents that interact with users, answer questions, and complete tasks, using your internal data and APIs.

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Staff Nurse RN - Per Diem - Occupational Health - Columbia Hospital

Company: NewYork-Presbyterian Hospital

Location: New York, NY

Posted Aug 18, 2025

BCLS certification from American Heart Association. Participate in medical surveillance protocols, including blood drawing, giving vaccines, obtaining urine…

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Hourly Staff Nurse

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 18, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

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loan assistance relocation assistance sign-on bonus

Skilled Gynecologic Oncologist needed for growing team in Glen Ridge, NJ | 19 mi to NYC

Company: Hackensack Meridian Health Mountainside Medical Center

Location: Glen Ridge, New Jersey

Posted Aug 18, 2025

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403(b) dental insurance health insurance

Nocturnist Hospitalist

Company: Trinity Health

Location: Albany, New York

Posted Aug 18, 2025

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Staff Nurse(PH)-Amb Surgery

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 18, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

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dental insurance flexible schedule life insurance

Make every day exceptional as a Pulmonologist.

Company: White Plains Hospital

Location: New York, New York

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Business Analyst

Company: NHL Team Jobs

Location: New York, NY

Posted Aug 18, 2025

Familiarity with technical concepts and terminology. Experienced with Visio or other workflow/process mapping tools.

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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