Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

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Neonatologist

Company: Pediatrix Medical Group

Location: Syracuse, New York

Posted Aug 17, 2025

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Technical Architect - Dynamics 365 CE & Power Platform

Company: Capgemini

Location: New York, NY

Posted Aug 18, 2025

Preferred Qualifications: Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert Experience with Databricks, Microsoft Copilot, and…

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Practice Where Others Vacation – Lake Havasu City, AZ

Company: Lifepoint Health

Location: Lake Havasu City, Arizona

Posted Aug 17, 2025

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Laryngologist

Company: University of Rochester Medical Center

Location: Rochester, New York

Posted Aug 17, 2025

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Assistant/Associate/Full Professor of Empire Innovation, Internal Medicine, Infectious Diseases (Tenure-Track) (160235)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Aug 17, 2025

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Analytics Engineer

Company: Moxie

Location: Brooklyn, NY

Posted Aug 17, 2025

You’ll own high-impact dashboards and reporting infrastructure, partner cross-functionally to answer strategic business questions, and deliver insights that…

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Nurse Practitioner - Pulmonary/Critical Care Outpatient - Part Time

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 17, 2025

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Urology Physician Assistant

Company: Dartmouth Health

Location: Keene, New Hampshire

Posted Aug 17, 2025

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Full Time Gastroenterologist

Company: Allied Digestive Health

Location: Freehold, New Jersey

Posted Aug 17, 2025

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Full Time Gastroenterologist

Company: Allied Digestive Health

Location: Oakhurst, New Jersey

Posted Aug 17, 2025

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Orthopedic Surgery - Shoulder

Company: Trinity Health

Location: Albany, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com
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Join a Growing EP Program in Scenic Las Cruces, NM – Career Growth & Community Impact

Company: Lifepoint Health

Location: Las Cruces, New Mexico

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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