Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Data Scientist III, Research, Play

Company: Google

Location: New York, NY

Posted Aug 18, 2025

Gather information, business goals, priorities, and organizational context around the questions to answer, as well as the existing and upcoming data…

MEP Project Manager (Bilingual Russian)

Company: PNK Group

Location: New York, NY

Posted Aug 18, 2025

Experienced in Design and Management of MEP engineering and knowledge of the design process from proposal through construction phases.

Commercial HVAC Journeyman Service Technician - Union

Company: Carrier

Location: New York, NY

Posted Aug 18, 2025

Diagnosing and repairing mechanical and electrical malfunctions in heating and cooling units. Assemble and install metal ductwork and assist in HVAC system…

Legal Financial Analyst

Company: Turn2Partners

Location: New York, NY

Posted Aug 18, 2025

Bachelor’s degree in Finance, Accounting, or a related field. Conduct variance analysis to identify trends, risks, and opportunities for cost control and…

Journeyman Electrician

Company: Core Electric MEP Industries LLC

Location: New York, NY

Posted Aug 18, 2025

Troubleshoot and repair electrical issues on commercial construction sites, using hand tools and other specialized equipment.

Security Guard (Temp)

Company: Safety Facility Services

Location: New York, NY

Posted Aug 18, 2025

Keep all visitors at the front desk until permission is received from the unit resident/tenant. We’re searching for individuals who can provide high-quality…

Junior Data Analyst

Company: Arcadis

Location: New York, NY

Posted Aug 18, 2025

Bachelor’s Degree in Computer Science, Information Technology, Data Analytics, or a related field. Familiarity with enterprise database tools such as SSMS (SQL…

Retail Fragrances Sales Support Associate - Dior, Culver City Center - Full Time

Company: Macy’s

Location: Culver City, CA

Posted Aug 18, 2025

Participate in pre-selling and sales driving events to maximize sales. Frequent use of computers and other technology, necessary to perform job functions,…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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