Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Chef de Cuisine

Company: Restaurant Associates

Location: New York, NY

Posted Aug 13, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

Seniot/Staff Information Security Engineer

Company: GloComms

Location: New York, NY

Posted Aug 14, 2025

Provide mentorship to team members, influence technical direction, and communicate risk assessments to leadership. Retirement or pension plan options.

Senior Manager, Software Engineer

Company: Capital One

Location: New York, NY

Posted Aug 14, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Project Manager, Creative Studios

Company: Disney

Location: New York, NY

Posted Aug 13, 2025

Creative Studios is the in-house creative agency for B2B communications, responsible for putting together physical and virtual events, visual presentations,…

Assistant Project Manager - Brand Events

Company: Van Wyck & Van Wyck

Location: New York, NY

Posted Aug 13, 2025

General office and administrative support, such as answering the phone. Our two sister companies are distinguished by innovative designs and an unsurpassed…

Parks and Recreation Aide 5-7 (Seasonal Park Environmental Education)

Company: Parks, Recreation & Historic Preservation, Office of

Location: New York, NY

Posted Aug 13, 2025

Employee will help educators develop social media content, design temporary exhibits, and create other content as needed.

Chef Supervisor

Company: BarChef New York

Location: New York, NY

Posted Aug 14, 2025

We blur the lines between kitchen and bar by combining modernist culinary techniques with progressive mixology, offering our guests an immersive, artistic, and…

Program Manager - Afterschool Program

Company: New York Junior Tennis League,Inc

Location: Long Island City, NY

Posted Aug 14, 2025

The role involves ensuring the effective implementation of NYJTL's program curriculum with a focus on quality and includes the opportunity to innovate and…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages