Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Construction Accountant

Company: Rinnovo Construction

Location: New York, NY

Posted Aug 13, 2025

Oversee Accounts Payable (AP) and Accounts Receivable (AR) processes, including vendor payments, subcontractor invoices, and client billing.

Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted Aug 13, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

Global Practice Architect, Data IV, Google Cloud

Company: Google

Location: New York, NY

Posted Aug 13, 2025

You will orchestrate across numerous contributing teams including Solutions, Services, Partners, Product Engineering, Marketing, and GTM stakeholder…

Construction Painter

Company: Pristine Concepts Solutions

Location: New York, NY

Posted Aug 13, 2025

​The ideal candidate has proven spray experience and holds a valid *Swing ​Stage ​certification*, OSHA 30 and STS. \* Swings Stage certification is required.

Senior Project Manager

Company: Fidelis Care

Location: Long Island City, NY

Posted Aug 13, 2025

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time…

Software Development Engineer III, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

Software Development Engineer III, Annapurna Labs

Company: Amazon Development Center U.S., Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Aug 13, 2025

Execute food service standards with a focus on quality, technique, portioning, presentation, and cost control.

Oracle Technical Architect

Company: Pyramid Consulting, Inc

Location: Jersey City, NJ

Posted Aug 13, 2025

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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