Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Data Analyst

Company: Optimum

Location: Long Island City, NY

Posted Aug 06, 2025

Position requires a Master’s degree in Computer Science, Information Technology, Business Administration, or a related field, and 3 years of experience with…

Evening School Cleaner

Company: Safety Facility Services

Location: Brooklyn, NY

Posted Aug 06, 2025

This role is responsible for ensuring the customer’s site is clean and safe so that the customers have a pleasant experience. Sweep, vacuum, and mop floors.

Security Supervisor - Field Support

Company: GardaWorld Security Services US (IHE)

Location: Studio City, CA

Posted Aug 06, 2025

You have a state security license (BSIS Guard Card) and additional 32hr BSIS security trainings (Additional security trainings can be obtained during the hiring…

Senior Information Security Compliance Analyst

Company: Motorola Solutions

Location: Culver City, CA

Posted Aug 06, 2025

The ideal candidate will have a strong understanding of compliance frameworks, excellent analytical skills, and the ability to communicate effectively with both…

Data Operations Analyst

Company: Upside

Location: New York, NY

Posted Aug 06, 2025

Collaborating with project managers, system health, and engineering to ensure effective cross-project communication and issue management.

Blockchain Platform Engineer

Company: iTech Solutions Pvt. Ltd.

Location: Jersey City, NJ

Posted Aug 06, 2025

Education: At least a bachelor’s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or a closely…

Senior Accounting Manager or Assistant Director (Bilingual in Mandarin)

Company: Menusifu, Inc.

Location: New York, NY

Posted Aug 06, 2025

Lead the preparation and analysis of all corporation financial statements, including income statements, balance sheets, and cash flow statements, for internal…

Controller - New York, NY - Part-Time

Company: Your Part-Time Controller, LLC

Location: New York, NY

Posted Aug 06, 2025

4 WEEKS PAID TIME OFF, generally consisting of 100 hours paid vacation to start with eligibility for additional vacation based on tenure and a minimum 40 hours…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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