Technical Support Jobs in New York City, NY

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Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

2026 BNY Summer Internship Program - Audit (New York, NY)

Company: The Bank of New York Mellon Corporation

Location: New York, NY

Posted Aug 05, 2025

Comprehensive professional etiquette and financial services fundamentals training, along with technical and business acumen development.

Accountant

Company: Eataly North America

Location: New York, NY

Posted Aug 05, 2025

Bachelor’s degree in Accounting, Finance, or a related field preferred. Review and reconcile key operational expense postings for the month-end close,…

Security Supervisor

Company: Madison Square Garden Entertainment

Location: New York, NY

Posted Aug 05, 2025

Lead and develop front line colleagues ensuring employees are engaged, upbeat, and capable of delivering exceptional guest experiences in a safe and secure…

Registered Nurse

Company: RiseWell Community Services

Location: Brooklyn, NY

Posted Aug 05, 2025

The team RN will also work to reduce health gaps and disparities caused by environmental, physical, and social determinants of health by developing health care…

F‑80 Certified Security Guard (Coordinator of Fire Safety & Alarm Systems)

Company: Dahlcore, LLC

Location: Bronx, NY

Posted Aug 05, 2025

Competitive hourly rate based on experience and certification. Serve as the on-site F‑80 certified coordinator responsible for operating the fire alarm and one-…

Restoration Project Manager

Company: NOVA Construction Services, LLC.

Location: Brooklyn, NY

Posted Aug 05, 2025

Obtain in coordination with Permit Compliance Agent all necessary permits/license for begin the project. Nova Construction Services is leading Exterior Building…

Pharmacist

Company: Premium Care Pharmacy

Location: Glendale, NY

Posted Aug 05, 2025

Active pharmacist license in the state of practice. Conduct acute care assessments and collaborate with healthcare providers on patient medication plans.

Data Scientist

Company: LiveRamp

Location: New York, NY

Posted Aug 05, 2025

To be successful, you should be data-curious, consultative, comfortable using technical tools, eager to dive into technical and analytical detail, well versed…

Graphic Designer - CBRE Hotels NYC Advisory Team

Company: CBRE

Location: New York, NY

Posted Aug 05, 2025

Maintain technical knowledge by attending design workshops and reviewing industry publications. CBRE carefully considers multiple factors to determine…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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