Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Full Stack Web Developer - IN OFFICE BROOKLYN, NY

Company: Focus Camera

Location: Brooklyn, NY

Posted Aug 05, 2025

Familiarity with PHP, MySQL, JavaScript, and modern version control tools (e.g. Git). Contribute to the design, development, and enhancement of our proprietary…

Analyst Cybersecurity Risk

Company: JetBlue Airways Corporation

Location: Long Island City, NY

Posted Aug 05, 2025

Bachelor’s degree in Cybersecurity, Information Security, Information Systems, Risk Management, or a related field; OR demonstrated capability to perform job…

Guard

Company: Maimonides Medical Center

Location: Brooklyn, NY

Posted Aug 05, 2025

Valid NYS driver's license and the ability to drive standard transmission vehicles. Maimonides is seeking a Guard to serve as a liaison between patients,…

Electrical Helper/Apprentice

Company: Management LLC NYC

Location: Queens, NY

Posted Aug 05, 2025

This role offers an excellent opportunity for growth within the electrical field while gaining valuable experience that will lay the foundation for a successful…

Applied Researcher I

Company: Capital One

Location: New York, NY

Posted Aug 05, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

Security Guard / Manager (Hybrid)

Company: A2A Security

Location: Manhattan, NY

Posted Aug 05, 2025

Valid driver’s license is an advantage. If you have a strong security background and leadership skills, this position offers a unique mix of field work and…

Customer Service Associate

Company: GA Business Services

Location: East Village, NY

Posted Aug 05, 2025

High School Diploma or comparable certification. Oversee sales transactions to ensure they are completed correctly, and installation dates placed promptly.

EXPERT Woodworking Spray Finisher & Color Mixing - 10 YEARS EXPERIENCE

Company: PH Custom Woodworking

Location: Bronx, NY

Posted Aug 05, 2025

Act as a lead *Woodworking Spray Finisher & Color Mixing* technician in a state-of-the-art spray booth. Advanced knowledge of finish chemistry, application…

Data Analyst

Company: Disney Direct to Consumer

Location: New York, NY

Posted Aug 05, 2025

Comfort working across stakeholder groups, including programming, product, data science, and engineering. Experience building dashboards and visualizations in…

Customer Service Representative NY/NJ Residents Only

Company: Integrated Staffing Corporation

Location: Queens, NY

Posted Aug 05, 2025

Must obtain a license, which will be reimbursed after 30 days of employment. High school diploma or technical certification required.

FY26 - Tax Technology and Transformation - SAP Tax Integration - Manager

Company: EY

Location: New York, NY

Posted Aug 05, 2025

Approved technical certification, CPA license or membership to state Bar or progress to attaining those mentioned. Tax analytics and reporting enhancements.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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