Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Production Designer, Amazon

Company: Estee Lauder

Location: New York, NY

Posted Jul 08, 2025

You will collaborate with design and merchandising teams to deliver best-in-class visuals that are optimized for ecommerce and meet both brand and retailer…

Post Graphic Designer / Editor

Company: 24 Seven Talent

Location: Culver City, CA

Posted Jul 08, 2025

Advanced design skills, technical knowledge, and a deep understanding of the design process and trends in digital and print mediums.

Sr Accountant

Company: PayPal

Location: New York, NY

Posted Jul 08, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Project Manager

Company: NYU Langone Health

Location: New York, NY

Posted Jul 08, 2025

Communications and Strategy: Develop and disseminate our newsletter, update and improve website materials, develop externally-facing materials related to the…

Senior Production Designer

Company: Estee Lauder

Location: New York, NY

Posted Jul 08, 2025

You will also manage and develop a junior designer, providing strategic oversight, coaching, and support to ensure high-quality output and team growth.

Marketing Events Manager

Company: Davis Wright Tremaine LLP

Location: New York, NY

Posted Jul 08, 2025

The Marketing Events Manager works closely with other managers across the in the CMBDO organization (Marketing, Business Development, Practice Management, and…

Data Scientist I

Company: Bank of America

Location: New York, NY

Posted Jul 08, 2025

The data science team (within GPS) is working on more than five projects that are driving/will drive significant impact across the GPS business.

Administrative Workforce Reporting Analyst, OCCCS

Company: New York City Department of Education

Location: Brooklyn, NY

Posted Jul 07, 2025

A four- year high school diploma or its educational equivalent and four years of satisfactory full-time experience in an industrial or governmental agency in…

Social Content Strategy Specialist

Company: Macy’s

Location: New York, NY

Posted Jul 08, 2025

The specialist will implement the brand's social media content calendar, ensure consistent execution of platform-specific strategies and content is supporting…

Registered Nurse (RN): Team Member

Company: Boro Park Center

Location: Brooklyn, NY

Posted Jul 07, 2025

Resolves Resident problems &needs by utilizing multidisciplinary team strategies. As a Registered Nurse (RN), Provide advice & support to the Residents and…

Management Chef - Waldorf Astoria New York

Company: Hilton

Location: New York, NY

Posted Jul 08, 2025

Practice correct food handling and food storage procedures according to federal, state, local and company regulations. Best-in-Class Paid Time Off (PTO).

AI Engineer, Point72 Ventures

Company: Point72

Location: York, WA

Posted Jul 07, 2025

Blending AI with practical engineering - Create LLM-powered agents that seek to solve real business problems while building foundational data infrastructure.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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