Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Registered Nurse Supervisor (RNS)

Company: FS Nursing

Location: Bronx, NY

Posted Jul 07, 2025

Currently holds an active state issued RN license. Provide supervision and support to other nurse staff. If you’re seeking a team that values relationships,…

Welder

Company: Pacific Electrical Contractor

Location: Brooklyn, NY

Posted Jul 07, 2025

Strong mechanical knowledge with the ability to operate power tools and welding equipment safely. Fabricate metal components by interpreting schematics and…

SENIOR TAX MANAGER/ SENIOR ACCOUNTING MANAGER

Company: Numica, Inc

Location: Brooklyn, NY

Posted Jul 07, 2025

Manage complex tax engagements including multi-state and international considerations. Multi-state tax proficiency with ability to navigate complex…

Plasma Center Registered Nurse - RN - Bronx Hunts

Company: Biolife Plasma Services

Location: Bronx, NY

Posted Jul 07, 2025

Fulfill state requirements (in state of licensure) for basic IV therapy. Currently licensed or certified in the state where responsibilities will be assigned:…

Project Manager - L I

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jul 07, 2025

Consults with departmental leadership and other key stakeholders to develop implementation schedules and provides support to the development and implementation…

Project Manager I EDS

Company: ICON Plc

Location: New York, NY

Posted Jul 07, 2025

Manage bioanalytical studies to ensure that bioanalysis is well coordinated with in life study phases, and that samples are appropriately tracked throughout the…

Senior Investor Relations Manager-Bilingual Mandarin English

Company: Classover

Location: New York, NY

Posted Jul 07, 2025

Represent the company in investor calls, interviews, events, and background briefings. Stay updated on relevant capital market developments that impact company…

Litigation Attorney (Insurance Defense/Construction/Labor Law)

Company: Marshall Conway Bradley & Gollub

Location: New York, NY

Posted Jul 07, 2025

The firm is seeking an associate who will be responsible for handling all aspects of pre-trial litigation in the defense of complex construction accident cases,…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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