Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

IT DATA ANALYST

Company: Ariel Partners

Location: Brooklyn, NY

Posted Jul 01, 2025

Process Improvement: Assist in developing and implementing strategies for improving data analysis processes. Data Analysis & Reporting: Generate comprehensive…

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relocation assistance health system full time

Orthopedic Trauma Surgeon

Company: Rochester Regional Health

Location: Rochester, New York

Posted Jul 01, 2025

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HVAC Customer Resource Coordinator

Company: Johnson Controls

Location: New York, NY

Posted Jul 01, 2025

Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service.

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malpractice insurance private practice part time

Part-Time PA - Port Jefferson Station NY

Company: Unified Women's Healthcare

Location: Port Jefferson Station, New York

Posted Jul 01, 2025

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Registered Nurse (RN) Team Member

Company: Brooklyn Center

Location: Brooklyn, NY

Posted Jul 01, 2025

Resolves Resident problems &needs by utilizing multidisciplinary team strategies. As a Registered Nurse (RN), Provide advice & support to the Residents and…

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paid time off relocation assistance sign-on bonus

Physician - Family Practice

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Jul 01, 2025

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Registered Nurse

Company: Coordinated Care Alliance Ny Inc

Location: New York, NY

Posted Jul 01, 2025

Master’s degree with one year experience in behavioral health, medical, and/or mental health services, and a license as a Licensed Practical Nurse (LPN) or…

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Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

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sign-on bonus health system fellowship

Seeking Hand Surgeon - Binghamton, NY

Company: United Health Services

Location: Binghamton, New York

Posted Jul 01, 2025

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High School Forensic Science/Chemistry Teacher 2025 - 2026 School Year

Company: Community High School

Location: Brooklyn, NY

Posted Jul 01, 2025

With the support of the leadership team, will design and lead year-long core courses, aligned to Regents standards, in teacher’s academic discipline.

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Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

View Details Apply on SimplyHired

Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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