Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Customer Care Navigator

Company: EmblemHealth

Location: Jackson Heights, NY

Posted Jun 30, 2025

Provide post sales customer service follow‐up with Sales colleagues, both onsite and in the field within the region, to follow up on member customer service and…

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flexible schedule relocation assistance retirement plan

Physician - General Neurology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Jun 30, 2025

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Lead Product Manager, Institutional DeFi

Company: Ripple

Location: New York, NY

Posted Jun 30, 2025

Translate partner requirements into clear product direction for internal teams - balancing technical feasibility with go-to-market alignment.

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health system full time + 1 tags

Transplant, Physician Assistant - Nights

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jun 30, 2025

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health system full time j1 visa

Headache Neurologist

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Jul 01, 2025

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401(k) continuing education credits dental insurance

Orthopedic Surgeon – Sports Medicine | New York, NY

Company: New York Bone and Joint

Location: New York, New York

Posted Jun 30, 2025

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Senior Accountant

Company: Citarella

Location: New York, NY

Posted Jun 30, 2025

Oversee and support the cash reconciliation process, ensuring accuracy and timely resolution of discrepancies. Manage the AP and AR team.

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travel 401(k) life insurance

Physical Therapist - Skilled - (PT - Skilled)

Company: AMN Healthcare, Inc. Medical

Location: NASHUA, New Hampshire

Posted Jul 01, 2025

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mentorship professional growth

Nurse Practitioner, CRNP - Primary Care

Company: UPMC Central PA

Location: York, Pennsylvania

Posted Jul 01, 2025

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hospital part time full time

Laborist / OB Hospitalist at Catholic Health in Buffalo, NY

Company: Catholic Health System

Location: Buffalo, New York

Posted Jun 30, 2025

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contract academic travel

Speech Language Pathologist (SLP) - School - (SLP - School)

Company: AMN Healthcare, Inc. Schools

Location: HOBBS, New Mexico

Posted Jul 01, 2025

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Lead Healthcare Solutions Architect (RapidScale)

Company: Cox Communications

Location: New York State

Posted Jun 30, 2025

The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related…

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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