Technical Support Jobs in New York City, NY

1,299,204 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Maintenance Machinist

Company: Fisher Space Pen Co.

Location: Boulder City, NV

Posted May 08, 2025

High school diploma or equivalent; technical certification is an advantage. Must have own personal tools. Previous experience in manufacturing or a related…

RippleX Partner Director

Company: Ripple

Location: New York, NY

Posted May 06, 2025

Lead execution across technical and GTM workstreams, anticipating risks and aligning cross-functional resources to ensure successful outcomes.

Upstream Product Marketing Associate

Company: Mizuho America, Inc.

Location: Union City, CA

Posted May 07, 2025

Works with Downstream Marketing to develop and implement strategy to launch and expand market for assigned products based on market analyses.

Security Instructor

Company: A & H Security Services, LLC

Location: Bronx, NY

Posted May 08, 2025

Knowledge of technical tools and processes used during instruction, i.e., PowerPoint, Printed Materials, and basic classroom technology.

Assistant Patient Care Manager (RN), Outpatient Digestive Health, Redwood City - Full Time, 10-hour Days (8am-6:30pm)

Company: Stanford Health Care

Location: Redwood City, CA

Posted May 10, 2025

Ability to develop programs and lead process improvement projects. Typically assigned responsibility for supervising patient care staff and operations for an…

Analyst, Privacy

Company: NBCUniversal

Location: New York, NY

Posted May 09, 2025

Review technical and operational documentation to understand how personal data is used and shared and assist in the application and documentation of legal…

Manager, Government Affairs

Company: Macquarie Group Limited

Location: New York, NY

Posted May 09, 2025

Strong understanding of United States and Americas-wide government institutions at the federal, state, and local levels.

Construction Assistant Project Manager

Company: MDG Design & Construction

Location: Bronx, NY

Posted May 09, 2025

Manage the flow of information between the field, office, and senior management to assure that components and systems are incorporated in accordance with the…

HVAC Lead Installer

Company: Electric Air

Location: Redwood City, CA

Posted May 08, 2025

You will work with our engineering teams to develop and validate streamlined installation processes reducing installation time and increasing quality.

Senior Accountant - Private Markets Implementations

Company: SS&C

Location: New York, NY

Posted May 09, 2025

Test and validate system configurations to ensure accurate output across modules (capital calls, distributions, NAVs, etc.). CPA, CFA or candidate is a plus.

Sous Chef

Company: RESTORATION HARDWARE (RH)

Location: New York, NY

Posted May 07, 2025

Lead, train, and conduct in-the-moment coaching to professionally develop Kitchen associates. Constantly monitor hospitality areas to ensure they are kept clean…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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