Technical Support Jobs in New York City, NY

1,299,524 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Customer Service Representative

Company: New York Computer Help

Location: New York, NY

Posted Apr 25, 2025

*Field phone calls* - Draw customers to our repair shop, support new issues, continuing repairs, follow-ups, and complaints, and coordinate onsite service…

Field Registered Nurse (RN) – $1,000 Sign-On Bonus

Company: True Care

Location: Brooklyn, NY

Posted Apr 25, 2025

Active RN license in New York, in good standing. Collaborate with a strong clinical support team to ensure the best client outcomes.

Tax Manager - FSO - Fiduciary Trust & Estate Tax Administration Services

Company: EY

Location: New York, NY

Posted Apr 24, 2025

Decisions made by the Manger include the interpretation of trust documents; reviewing and interpreting accounting concepts and state/local filing requirements;…

Physician - ENT

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Apr 27, 2025

SR Quality Assurance / Automation Engineer

Company: Fidelity TalentSource

Location: Jersey City, NJ

Posted Apr 24, 2025

Bachelor’s degree in computer science or related field required. Participate in engineering practices such as code and design reviews, environment strategy, and…

DOB Full Gas Work Qualified - Welder / Pipefitter

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

We maintain a Class "A" installers license in New York City and are licensed throughout the metropolitan area as well. DOB Full Gas Work Card.

Client Service I Representative- Device Maintenance

Company: Canon U.S.A., Inc.

Location: New York, NY

Posted Apr 24, 2025

Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Basic computer skills/technical knowledge.

Boiler Repair Welder / Technician

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

We maintain a Class "A" installers license in New York City and are licensed throughout the metropolitan area as well. Boiler Repair: 1 year (Preferred).

Injection Mold Lead

Company: Onyx Industries

Location: Harbor City, CA

Posted Apr 25, 2025

Forklift certification is a plus. Proficiency using measuring tools: calipers, micrometers, and optical comparators. Able to lift up to 50 lbs regularly.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages